Starbucks

Address: 540 Newhall Dr, San Jose, CA 95110, United States
Phone: +1 408-299-0598
Services: Service options: Outdoor seating, Delivery, Drive-through, Takeaway, Dine-in,
Highlights: Great coffee, Great tea selection,
Popular for: Breakfast, Solo dining, Good for working on laptop,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Offerings: Coffee, Organic dishes, Prepared foods, Quick bite, Small plates,
Dining options: Breakfast, Brunch, Lunch, Dessert, Seating,
Amenities: Toilets, Wi-Fi, Wi-Fi,
Atmosphere: Casual, Cosy, Trendy,
Crowd: Family friendly, Groups, LGBTQ+ friendly, Tourists, Transgender safe space, University students,
Planning:
Payments: Debit cards, NFC mobile payments, Credit cards,
Children: Good for kids,
Parking: Free parking lot,

Category: Coffee shop, Breakfast restaurant, Cafe, Coffee store, Espresso bar, Internet cafe
Rating: 4.1
Site: https://starbucks.com/store-locator/store/113667/
Worktime:
DayTime
Monday4:30 AM–9:30 PM
Tuesday4:30 AM–9:30 PM
Wednesday4:30 AM–9:30 PM
Thursday4:30 AM–9:30 PM
Friday4:30 AM–9:30 PM
Saturday5 AM–9:30 PM
Sunday5 AM–9:30 PM




Name: L******
Date: 2024-07-02 20:15:42
Rating: 1
Comment: This location used to be pretty good, but lately it seems the employees don’t care about honoring the discounts that Starbucks promotes. I came 7/2/24 when Starbucks was offering 50% off a drink, when I went to pay through the drive through I reminded the worker about the deal but she said she already charged my account and didn’t apply the promotion. The employee didn’t offer to cancel the transaction to apply the discount and said I can still use the promotion at another Starbucks which I thought was just insulating at that point. Been a long term gold card member since 2010 but think I’m officially done with Starbucks.

Name: M****** F***** (*****
Date: 2024-05-29 05:37:44
Rating: 5
Comment: Starbucks has some of the most devoted and nice employees of any franchise I can think of. Customers are loyal and prices are fair. Oh, and... The bathroom is remarkably clean.

Name: A*** H***
Date: 2024-05-21 09:38:54
Rating: 4
Comment: Great location, friendly service, expected food and coffee. Convenient place to stop after the airport!
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Name: K******* G*****
Date: 2024-05-09 15:35:57
Rating: 5
Comment: This Starbucks is awesome 👏🏼. Special shout out to all the staff. I see how hard you are working to please customers. I am now a new regular.I hope you see this review because you are all awesome! The drink was delicious and I see how y’all are willing to remake a drink if someone is not satisfied.Facility is spotless. Every time that I’ve been here I always see that every person who walks through the door you greet them. That really stood out to me.
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Name: S**** T*****
Date: 2024-05-09 15:25:09
Rating: 5
Comment: I love this place. Every time I’ve come here staff is super friendly. They literally greet every single person that walks through the door. This Starbucks team really vibe together. I keep coming back because the atmosphere is stellar. This location is Drive-Thru friendly. They are speedy and I have hardly ever had to wait more than 3-5 mins.Highly recommend 10/10. Special thank you to Ari and Moses.If a drink is messed up or an ingredient was forgotten they’re really nice and are willing to remake the drink.I notice that most people when reviewing a business they focus on the negative, but don’t politely bring up the issue so that it can get fixed. Almost all businesses are willing to fix the issue.Facility is clean. I mean spotless! Each time I have been here this place is the cleanest compared to other locations I’ve been to. Restroom is nice and clean. Definitely well maintained.
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Name: j**** s*
Date: 2024-05-08 22:29:00
Rating: 4
Comment: Good 👍 !

Name: L* F******
Date: 2024-03-24 16:15:32
Rating: 1
Comment: So I come here every morning and today for the first time I was treated rude.... he seen me waiting to talk to him so he puts his back towards me and then when I told him he made my drink wrong he just add more Carmel to it and poured it into a new cup and handed it to me and then turned his back to me ARE U FREAKING KIDDING ME

Name: M D****
Date: 2024-02-01 04:51:42
Rating: 5
Comment: Safe and friendly as always

Name: W**** Z**
Date: 2024-01-06 22:14:30
Rating: 2
Comment: My wife and I ordered the same pistachio latte but they taste totally different. Mine was too sweet

Name: C***** B*******
Date: 2023-12-23 17:07:48
Rating: 5
Comment: Hamilton starbucks staff are always friendly and greets you as you open the door.

Name: S***** D*****
Date: 2023-11-23 19:22:50
Rating: 5
Comment: Open on Thanksgiving.

Name: N**** M
Date: 2023-10-22 21:48:22
Rating: 1
Comment: Ordered a grande iced caramel macchiato3/4 of the cup was filled with iceReturned asked to remove the iceThe barista decided to remove the whole ice and pour milk make the drink taste like a cold milk. Called customer service no refund and instead asking me to go for the third time asking them to remakeWhat do you think about customers ?We have a free time to go in and out of Starbucks and beg them to keep making the drink worse and worse ???Definitely last time to go to any Starbucks storeZero customer serviceZero knowledge knowing how to follow what customer is asking
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Name: M*
Date: 2023-10-15 20:41:52
Rating: 2
Comment: I used to go here often since its convenient and always order the same thing: nitro cold brew.The past 10 times (yes, 10 because I forget to not come here when I want Starbucks after telling myself not to come here), I noticed the nitro cold brew is filled with too much head (foam). Essentially, half is coffee and the other half is air. I did ask them to remake it a couple times but its just a hassle, especially when there is a line of cars behind.After 10 times on different days and times, it cannot be the same person who is filling my drink. Very unlikely...
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Name: J*** S****
Date: 2023-10-12 20:25:09
Rating: 5
Comment: Quiet. Great service.

Name: H****** 2**
Date: 2023-09-27 22:08:13
Rating: 4
Comment: There is parking in front of the restaurant. Drinks served quickly, staff friendly.
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Name: J*** F*****
Date: 2023-07-24 11:58:00
Rating: 1
Comment: Said it opens at 430am came at 5am and its closed wasted my time

Name: M**** C*******
Date: 2023-06-01 05:12:03
Rating: 5
Comment: Fabulous staff! Fast service! The remodel is gorgeous .

Name: m****** g*******
Date: 2023-05-07 01:33:16
Rating: 5
Comment: Store staff are very friendly and the store is very clean. ;)

Name: S**** S*****
Date: 2023-05-06 18:55:30
Rating: 4
Comment: Service is good. Coffee is not as hot as its supposed to be, but it tastes good, and parking is on the back of the plaza, over all its ok.

Name: m* G***
Date: 2023-04-23 15:14:31
Rating: 4
Comment: They have good sandwiches

Name: M****** F*****
Date: 2023-04-18 03:58:51
Rating: 5
Comment: Newly remodeled and more space to navigate the store, this Starbucks is located next to other fast food venues for convenience and choices. The staff is always friendly and accurate. I enjoy eating inside or if I am on the go, I go through the drive thru.

Name: J***** E******
Date: 2023-04-11 22:24:03
Rating: 5
Comment: Excellent service.

Name: R***** M******
Date: 2023-01-31 06:48:08
Rating: 5
Comment: Coffee time🥳

Name: m*** f********
Date: 2023-01-15 02:01:27
Rating: 5
Comment: My company had no power and I had to have a safety meeting with my team and Starbucks was willing to let us in and helped up with great service.

Name: T****** �****** L* V***
Date: 2023-01-09 18:23:34
Rating: 5
Comment: Greeted by a very sweet and beautiful employee this morning at 7:30 am. I really needed your cheerfulness today, I thank you for bringing light to my soul this morning!

Name: M* N******
Date: 2022-12-29 09:39:08
Rating: 5
Comment: Great service and drinks

Name: A***** T*****
Date: 2022-12-05 08:47:36
Rating: 1
Comment: We were not able to sit anywhere and bathroom was not available even for patrons. Rose Garden deserves better quality of service. The pandemic is gone, the employees do not wear masks then what for our safety are referring to? There are plenty of other coffee shops to go... ciao

Name: G****** A**** G******
Date: 2022-11-30 02:54:38
Rating: 5
Comment: Fast and they listen to the order carefully

Name: J
Date: 2022-11-29 18:03:05
Rating: 4
Comment: Very convenient Starbucks location if you are on your way or dropping someone off at the airport. The parking lot entrances and exits allow you to get right back on the route to get to arrivals/departures. The location is clean and has plenty of partial seating, though not really any great tables if you wanted to drink your coffee and get some work done before heading to the airport. Atmosphere could be improved with more control over the parking lot, there was a homeless person unfortunately doing drugs right outside the entrance.

Name: T***** O****
Date: 2022-09-27 05:55:25
Rating: 5
Comment: Spacious, brightly lit with natural light, & great customer service!

Name: R*** V
Date: 2022-09-12 18:13:40
Rating: 5
Comment: The drive-through was slammed but the team kept the inside orders flowing, too. This is a friendly and comfortable place for a break after getting stocked up at the nearby Staples.

Name: J**** R**** L*
Date: 2022-09-06 18:15:08
Rating: 5
Comment: The best drinks and the best staff!

Name: T** F*****
Date: 2022-06-01 22:15:20
Rating: 5
Comment: Quick and reliable service for a black tea and coffee Mocha . Probably the closest Starbucks to Maneta San Jose airport SJC that is off Airport grounds.whether taking off or landing, stop, grab a coffee, your last smoke and hit the road.good, quick staff work here ! Say Hi to Sam !

Name: E**** T*****
Date: 2022-05-22 03:01:10
Rating: 1
Comment: Credit card machine was out of order, could only order in the app or pay by cash

Name: V***** m s******
Date: 2022-04-25 04:22:09
Rating: 5
Comment: I dont understand that if they sell a lot because they dont put more staff.

Name: L*** T** W**
Date: 2022-04-03 00:15:46
Rating: 5
Comment: Definitely satisfied with the Starbucks at this location. The staff were very friendly and the quality is pretty consistent with all the other Starbucks. I gave this place a five star rating because of the customer service I received from the staff here. The female barista, who I wish I had remembered her name was very friendly and explain to me about the free refill of the iced tea. I used to hang around at Starbucks to do my homework when I was in school and it appears that he even after the pandemic they still offer the free refills while you are in the facility… Within the building.Service: A + +Quality: A + +Price colon consistent with all the other Starbucks

Name: A**** S********
Date: 2022-03-30 15:58:01
Rating: 1
Comment: Wow. Put a big freaking sign out that the lobby is closed. How rude to make a tiny sign on door so I have to painfully walk to door to find out I have to drive elsewhere to use bathroom. Wow. I will never come to this Starbucks again. As Uber driver I need reliable Pitstops.

Name: P******* Y****
Date: 2022-03-30 02:56:04
Rating: 5
Comment: Nice music. Clean. Spaceous.

Name: N****** M****
Date: 2022-03-20 04:21:11
Rating: 5
Comment: Good food and service. Everything fresh like always

Name: R**** S***
Date: 2022-03-04 05:48:36
Rating: 1
Comment: Very rude customer service. Not worth it.

Name: A**** N*** K*********
Date: 2022-01-28 17:34:12
Rating: 5
Comment: Very busy place but always treat me with great customer service.

Name: U**** J***
Date: 2022-01-15 20:42:56
Rating: 4
Comment: The drive-thru entrance was a bit hard to find the first time.Like a regular Starbucks

Name: M***** R******
Date: 2021-12-30 15:35:10
Rating: 1
Comment: They should give a notification in the app that the building is closed …. I did a online order … still had to wait 15 minutes in the drive thru line… so what is the point of doing an order ahead of time

Name: M*** S*******
Date: 2021-12-26 23:59:15
Rating: 5
Comment: Better matcha is BETTER

Name: N******* S*****
Date: 2021-11-24 15:23:41
Rating: 1
Comment: Long wait, unprofessional staff….

Name: C******* R***
Date: 2021-11-20 16:47:11
Rating: 5
Comment: I love the way they make the chai tea latte, other starbucks make is taste too diluted with water.

Name: A**** F******
Date: 2021-11-07 21:11:35
Rating: 1
Comment: If you come to this location and the drive thrue is busy, and youre thinking of going inside instead, PLEASE PLEASE do NOT!!!! I dont know why but this starbucks makes drive thrue orders a priority and anything inside moves at snail pace. I got here at 12.25 and barely got my drinks at 12.58 🙄There was a family already there when I arrived and they still havent received their order, they just asked about their drinks and turns out they didnt even get asked for their names, so God knows where those drinks are. 🤔🙄Oh but dont worry the drive thrue lane is now cleared!

Name: d**** a*****
Date: 2021-09-20 05:04:00
Rating: 4
Comment: Drive thru, Very good service!!

Name: T***** E********
Date: 2021-09-17 16:28:15
Rating: 5
Comment: This Starbucks is mostly drive thru customers in the early morning hours. These baristas have to be the friendliest of the Starbucks I frequent.

Name: C**** R****
Date: 2021-09-08 15:23:03
Rating: 5
Comment: Always quick and open late

Name: D***** H*****
Date: 2021-08-16 15:12:40
Rating: 5
Comment: Quick, professional, and friendly.Will return.

Name: A*** �*************** G*****
Date: 2021-08-15 16:14:17
Rating: 5
Comment: Love coming here. Usually quick service. They always offer me a pupaccino for my pup when I pull up at the drive through window :)

Name: R***** O*******
Date: 2021-08-07 18:12:25
Rating: 5
Comment: Staff here is super fast and nice

Name: I**** S******
Date: 2021-08-07 02:27:12
Rating: 5
Comment: If you have time and like watching planes land and take off while you sip coffee... This is the Starbucks for you... Not quite as good as the one at the SFO Marriott, but its a lot closer for South Bay.As for the coffee - its Starbucks - what else can I say?
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Name: M***** J*****
Date: 2021-08-06 20:48:05
Rating: 5
Comment: Great customer service

Name: c*** �******** s**
Date: 2021-07-30 07:53:38
Rating: 1
Comment: The guy took my order just fine, but set my cup down so he could get back to kind of slowly pacing around... several minutes later the girl making whipped cream stopped long enough to make my drink, and when she gave it to me excused to blob of runny w/c on top of my drink saying that was all they had (??) I had even tipped $3 and also the drink was terrible, I had asked for a recommendation on one of the newer frappuccinos and was suggested to try the strawberry shortcake one. The clumps of coarsely ground ice were the best part of the drink.

Name: J** 4***
Date: 2021-07-30 06:22:34
Rating: 5
Comment: I have to admit, I have an addiction with the chocolate, almond milk, shaken, espresso. I crave it. I get mine light ice extra almond milk.

Name: B****** �********
Date: 2021-07-21 17:35:34
Rating: 5
Comment: Nice art

Name: K*** H*****
Date: 2021-07-17 03:51:44
Rating: 5
Comment: I drive trucks for a living and this time especially I felt myself almost passing out and I ran into some of the best coffee Ive had in my life that not only saved me but taste the best thank you Starbucks
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Name: S**** V****
Date: 2021-06-20 03:59:15
Rating: 1
Comment: Please DONT buy here in this branch. Horrible drink. I ordered pink drink and it looks like they made strawberry acai lemonade drink and poured coconut milk on top. The coconut milk had disintegrated. When asked about this, they were pretty rude.
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Name: T*** O***
Date: 2021-06-03 03:21:01
Rating: 5
Comment: Great service and good sandwich

Name: K******* A***
Date: 2021-05-15 18:17:05
Rating: 1
Comment: If I could give this location zero stars, I would. This used to be my favorite location that I used to go to on the daily, as of 5/14/21… its the worst location. I ordered my drink at 8:55 pm via mobile order and pulled up at 9:15 pm to collect my drink. The doors were locked, I saw my drink on the counter, I called numerous of times so I could ask them to bring my drink out to me by the door. I couldnt wait in the 10+ car drive through line because I was going to be starting work promptly after I got to this location. Very unprofessional and I dont want to do business with Starbucks anymore. I would have gone to Peets Got but they closed earlier than Starbucks. Two thumbs down to this location .

Name: R** G****
Date: 2021-05-14 14:45:54
Rating: 5
Comment: Amazing service!

Name: C** L******
Date: 2021-05-07 08:35:30
Rating: 5
Comment: Speedy service!

Name: p** w****
Date: 2021-04-21 23:25:01
Rating: 1
Comment: We ordered a caramel ribbon crunch frappuccinos and it was more bitter and there was no sweetness, we ordered two Java chips and they did not taste like chocolate at all, all the frappuccinos were more watery than the normal frappuccino texture.

Name: N******** R****
Date: 2021-04-14 21:01:53
Rating: 1
Comment: They need to actually put lids on properly or get better cups. Currently crashed on 880 because of hot coffee on my lap

Name: C****** R******
Date: 2021-04-03 12:30:48
Rating: 1
Comment: Times are posted incorrectly. I have a limited amount of time to get food in the morning. I went inside and was approached by some incompetent guy. I told him the times is posted for 500 am. He shrugged and said Oh well, thats probably for next week. We will open later.They definitely need a visit from corporate. 👎

Name: G*** K**** j*
Date: 2021-03-21 12:09:41
Rating: 1
Comment: Early morning they just ignore you when it says they are open. Do your job and open when it is time to open!

Name: A****
Date: 2021-03-07 23:00:05
Rating: 5
Comment: This store is my favorite 😍❤ Staff are nice and easy to stop and you can watch airplanes from the parking lot.

Name: L****** S****
Date: 2020-12-11 16:29:29
Rating: 5
Comment: Fast...always

Name: P*** B****
Date: 2020-11-11 20:09:45
Rating: 5
Comment: Bright and clean Starbucks, fast service, the line for drive through is long though

Name: S**** V*****
Date: 2020-11-05 06:00:01
Rating: 1
Comment: Rude supervisor or manager. I walked in to pick an order it says thier take out and drive thru are open till 10:30 pm but it was 9:50 pm . And she was very rude sayings we are closed and kept looking at me didnt even let me talk to explain thankfully she has good employees who did talk to me instead of being rude nothing wrong with explaining sorry sir but our lobby is closed feel free to use the drive thru instead of dirty looks never coming back here again.....

Name: K** K******
Date: 2020-09-30 18:00:45
Rating: 5
Comment: If you get a chance try a green tea frappuccino with extra whipped cream and caramel drizzle super yummy

Name: D**** M***
Date: 2020-09-17 21:56:49
Rating: 5
Comment: Always friendly at this location. Efficient service.

Name: S**** R******
Date: 2020-08-30 01:30:01
Rating: 5
Comment: Busy but the employees are great

Name: C**** P******
Date: 2020-08-20 23:52:48
Rating: 2
Comment: There was a lot of confusion, the drinks took way to long and my girlfriends Smores Frappucino was so poorly made it was inexcusable. It consisted of one third drink and two thirds whip creme. Really not happy with the service at this location today.

Name: M****** S*******
Date: 2020-08-04 13:31:38
Rating: 2
Comment: I like the fact that this store a drive thru.My drinks have been consistently awful here for the past few weeks. I dont know if it has to do with employee turn over or the machines are not working right. I will definitely not be returning to this location.

Name: B***** H******
Date: 2020-08-03 23:25:05
Rating: 5
Comment: Get my Chai...yum!!

Name: B**** S
Date: 2020-07-13 00:16:50
Rating: 1
Comment: This was not the first time I got something bad at this starbucks location which is why I decided to post a review. Its a covenient location which is why I go. I just took it out the bad strawberry but its not something I want to get for the amount of money I spend here. Also, I agree with other peoples reviews that the staff is very rude.
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Name: S******* C***
Date: 2020-06-27 19:09:05
Rating: 3
Comment: There are allegedly 3 employees here who have tested positive for COVID. There are posts circulating on social media stating this. I’m just posting it here to keep the San Jose community safe.

Name: C****** S*******
Date: 2020-06-26 22:33:28
Rating: 1
Comment: 3 ppl from here tested positive for covid19 and they are still not closing it!!!!

Name: M**** M******
Date: 2020-05-31 03:47:27
Rating: 1
Comment: STAY AWAY THE MOST RUDE PEOPLE I HAVE EVER MET IN MY LIFE. AND PLEASE CHANGE THE PICK UP THISE PEOPLE DOES NOT HAVE PICK UP AND YOU WILL HAVE TO WAIT IN A LINE FOR 2 HOURS TO PICK UP ONE DRINK ONLY. THE GUY CAME UP TO THE DOOR TELLING ME HE CANT GIVE ME MY DRINK THEN WHY YOU MADE ME MAKE AN ORDER AND PAY IN ADVANCE????? THIS STORE SHOULD BE TOTALLY SHUT DOWN AND FOR THE WRONG INFORMATION YOU GUYS HAVE ONLINE I WILL PROCEED THIS AND SUE FOR STEALING PEOPLES MONEY. YOUR POLICY HAVE TO BE PUBLICLY AVAILABLE AND NOT COME MAKE ME WAIT FOR 2 HOURS.

Name: A****** B***********
Date: 2020-05-27 14:07:09
Rating: 5
Comment: Good service and consistent quality

Name: N***** D***
Date: 2020-05-22 23:56:56
Rating: 4
Comment: Pick up table set outside the store...makes it easy to pre order and collect with minimal contact..

Name: J*** H*****
Date: 2020-05-13 12:36:22
Rating: 5
Comment: Great experience. They have a work around for big trucks during COVID. Walked up to the front door and got my drink. Made perfect.

Name: Y** D*********
Date: 2020-05-04 18:23:49
Rating: 2
Comment: I wont visit again. I stopped by to get a bag of blonde roast ground fine (espresso). What I got instead is a very coarsely ground coffee with a handful of unground whole beans in it. Why is it so difficult for the staff to follow the simple instructions to correctly grind coffee?

Name: S** K
Date: 2020-04-27 02:56:10
Rating: 2
Comment: I wish I could give 3 stars for drive thru and opening during SIP but service is slow.

Name: T*** G*******
Date: 2020-03-20 06:39:59
Rating: 5
Comment: Great meanu

Name: C******* G****
Date: 2020-03-07 17:18:27
Rating: 3
Comment: I have tried this Starbucks ba few times, using mobile order. They are very slow and even with mobile order I still wait 5-10 minutes. This location is not managed well.

Name: J**** S****
Date: 2020-02-29 07:50:34
Rating: 5
Comment: Consistent product friendly service decent prices Wi-Fi

Name: M***
Date: 2020-02-21 01:17:51
Rating: 5
Comment: They listen to my drink order.

Name: B***** S******
Date: 2020-02-08 17:11:35
Rating: 5
Comment: Everyone here is so pleasant and nice.

Name: g****** D***
Date: 2020-02-08 16:52:04
Rating: 5
Comment: Very good fast little time to wait

Name: W***** F****
Date: 2020-02-07 05:07:39
Rating: 4
Comment: Nice, friendly.

Name: D***** Z******
Date: 2020-01-25 00:34:01
Rating: 5
Comment: This place don’t miss

Name: J*** B****
Date: 2019-12-21 13:28:23
Rating: 5
Comment: Good foam

Name: M***** M******
Date: 2019-12-17 17:50:46
Rating: 1
Comment: Service was bad. I was waiting in line for service. Two people came after me. The associate offered to take their orders. I asked are you going to take my order? She walked away. Then came back and rudley said,whats ur order? She also didnt add the extra shot of espresso in one of our drinks. This was a horrible experience.Chk7099312699175 drawer 1 reg 112/17/20198:48am

Name: H***** W******
Date: 2019-12-15 21:20:05
Rating: 1
Comment: The staff at this location were chatting to each other on their headsets and not acknowledging customers that were waiting for drinks. I saw my drink sit behind the counter for 5 min until someone said my name. They had plenty of time to discuss what days they were off the next week but took their sweet time getting drinks to the customers. My drink was lukewarm by the time it got to me. I usually have a much better experience at Starbucks.

Name: T** k* B**
Date: 2019-12-04 15:03:42
Rating: 1
Comment: I went into location and had a really awful experience. I first went to the restroom and came out and as I was looking at items the cashier said hello in a very unwelcoming and condescending manner. More like he was letting me know he was watching me.So I ended up mobile ordering and it was a very uncomfortable experience.They didnt call any names for a mobile order. They had them hidden in the back, not even close to the counter so I was not even aware my order was ready or that was what they were doing. SEVERAL if not all baristas saw me looking at the counter and didnt bother to inform me that the mobile orders were not placed on the counter where there is a sign that literally says the mobile orders go there. So by the time Im tired of waiting and ask, the bagel is already getting cold.It felt very racist and like I was profiled as I am a black woman and the baristas seemed very uncomfortable with my presence at this location in general. Even as the barista handed me the bagel he had a very awful attitude like he didnt want to do it and the whole situation was very hurtful and uncomfortable. I wasnt dressed poorly or acting in any obscene manner. It seemed like they acted differently only because I walked in because there was literally a sign that said they go on the counter and they didnt bother to call out any names. I have been to stores where they keep mobile orders behind the counter but they still call the names but the racist employees at this store didnt even bother to call out any names. They just saw me waiting and were rude and racist enough to just ignore me and assume I was trying to steal a $2 bagel that is $.45 at safeway. I wasnt treated politely or with any dignity at even a basic level at this location and it is very hurtful to be profiled. Awful employees. This was Wednesday around 6:30 a.m.

Name: J**** D***
Date: 2019-11-25 01:12:45
Rating: 5
Comment: The best in town

Name: A***** G****
Date: 2019-11-19 01:09:14
Rating: 5
Comment: Best Starbucks in the area!

Name: D*** O*****
Date: 2019-11-07 15:37:13
Rating: 2
Comment: 3 times coming to drive thru in past 2 weeks to start drinking my drink on the road to have it wrong. I always look at the label and it says it right but the drink is completely wrong.

Name: O**** B***
Date: 2019-11-02 00:38:32
Rating: 4
Comment: Love the drive thru. Never got my order wrong

Name: T***** C*****
Date: 2019-10-05 16:52:23
Rating: 5
Comment: Amazing fast and polite drive through service.

Name: J**** D******
Date: 2019-09-21 19:19:41
Rating: 5
Comment: Quick and friendly service. Nice bathroom and clean. Good recommend.

Name: A****** R
Date: 2019-09-14 14:58:58
Rating: 4
Comment: Convenient, easy in easy out. My go to drink here is a small blonde espresso cappuccino. Surprisingly not horrible. Two stars for coffee. My opinion only, my son is a fan of pumpkin spice whatevers and my wife likes frappuccinos and seasonally, the praline chestnut latte. The latter is actually not bad, if you like sweet drinks. The other two stars are for service. Even before 6am the staff greets everyone with a smile. Not many people in my life can smile that early.

Name: S**** B****
Date: 2019-08-30 01:58:08
Rating: 4
Comment: Clean store with fast and friendly service.

Name: C**** A*****
Date: 2019-08-03 13:57:27
Rating: 3
Comment: These new tops are a disaster.. major spillage which caused my drink carrier to disintegrate.. service at this location was great tho

Name: L********* O***** A****
Date: 2019-07-15 04:22:01
Rating: 1
Comment: Its sucks when Starbucks dont want to accept a $100 they should always have to break down bill thats why thier are supervisor or manager to keep up with the cash

Name: R**** Y**** P S*********
Date: 2019-05-19 05:56:40
Rating: 5
Comment: Get some nice green tea drinks

Name: J**** M*****
Date: 2019-05-18 17:01:21
Rating: 3
Comment: More experience on bar!!

Name: L*** G*****
Date: 2019-05-17 13:31:35
Rating: 1
Comment: Horrible the customer service was bad so rude no hello or thank you made my drink watery with no flavor then gave attitude when asked to remake it never again will I return to this location!!!!

Name: L M
Date: 2019-05-15 05:05:53
Rating: 5
Comment: Sometimes I am frustrating, because I do like Mango Drago fruit refresher is very delicious. You should try it.

Name: R**** P*****
Date: 2019-05-04 13:38:35
Rating: 4
Comment: Starbucks near the airport with a drive through. Convenient, but ordinary.

Name: J** B***
Date: 2019-05-03 05:32:36
Rating: 5
Comment: Modern look with drive-thru and fast service. Well-staffed.

Name: C*** G*****
Date: 2019-04-29 21:57:37
Rating: 5
Comment: I love the coffee and food here and also has amazing customer service.

Name: N********
Date: 2019-04-23 23:39:24
Rating: 5
Comment: Just got a simple iced coffee with 3 pumps of sugar instead of the standard 6. I had forgotten to ask for whole milk and the barista kindly remedied that. Thank you for always being so kind!

Name: G***** P****
Date: 2019-04-20 03:12:14
Rating: 5
Comment: One of the better Starbucks

Name: V***** B*****
Date: 2019-04-09 02:53:16
Rating: 5
Comment: Joltz

Name: J*** H****
Date: 2019-04-07 14:27:52
Rating: 3
Comment: Coffee was good, Bacon & Gouda, more like cold bacon & egg, Where is the Gouda?

Name: g******* a*****
Date: 2019-03-27 17:25:44
Rating: 3
Comment: Coffee like always great! Scons keep shrinking and I think they changed the quality of the breakfast sandwiches. They are not that great.

Name: P**** B******
Date: 2019-03-01 03:56:52
Rating: 4
Comment: A basic Starbucks experience consistent and good

Name: S**** B***** (*********
Date: 2019-02-15 12:05:17
Rating: 3
Comment: Expensive. Yes they have nice service and whatever but still expensive coffee and everything else too. Im obviously not a trendy person

Name: S***** F******
Date: 2019-01-16 06:11:23
Rating: 5
Comment: Drive thru location. Quick service, on-par with other Starbucks locations.

Name: R*** S*******
Date: 2019-01-15 17:01:28
Rating: 5
Comment: One of my Faves

Name: M***** F****
Date: 2019-01-12 03:43:42
Rating: 5
Comment: Easy access great customer service

Name: C****** M*****
Date: 2018-12-28 14:14:05
Rating: 5
Comment: Great place for a delicious cup of joe😎

Name: S****** S******
Date: 2018-12-04 00:11:21
Rating: 5
Comment: Kids love this please

Name: g**** T***
Date: 2018-11-24 00:34:20
Rating: 5
Comment: Nice place not only for eating but a meeting place. Very friendly staff.

Name: A******* M********
Date: 2018-11-16 19:17:46
Rating: 5
Comment: I love this place. Its like a second home😊 I deliver door to door; here is where I wait for the flyers/ items to be ready for pick-up. The management and staff are just wonderful with my being here in *my office* 😜 keeping my Veranda full.

Name: R****** M*******
Date: 2018-11-03 00:04:58
Rating: 5
Comment: Thank you so much Mandy, very sweet!In all honesty, this is the best Starbucks in all San Jose in my opinion, been here plenty of times. All the employees give Great customer service and are quick too!

Name: A**** M***
Date: 2018-10-19 18:13:44
Rating: 3
Comment: I came here while waiting for a flight. Its quite small and the parking lot is somewhat crowded because of its location next to other eateries.

Name: T***** S*****
Date: 2018-09-12 20:53:51
Rating: 5
Comment: This is the only Starbucks location I go to and it has everything to do with the Barrista named Megan. She has NEVER messed up an order, and in fact will recognize my voice, in the drive-thru, and will correct whom ever is taking the order if needed (always in a sweet manner). She is always happy and fun, but still professional. I hope the manager of this location knows what a gem he/she has in this employee!! If I thought she would consider it, I would hire her in a quick minute. She puts a wonderful, positive face on customer service, something that is very hard to find now a days. Thank you, Megan!!

Name: C***** H
Date: 2018-09-11 03:51:46
Rating: 5
Comment: Very friendly & efficient employees at this location.

Name: P****** W**********
Date: 2018-09-09 03:49:54
Rating: 4
Comment: Nice place.

Name: J**** C*******
Date: 2018-09-08 17:19:05
Rating: 4
Comment: This location has a drive thru and theres rarely a wait. My modus operandi is to mobile order on my way back from getting a breakfast burrito at Kennys then go through the drive thru for maximum lazyness. 😁Not much else to say about this Starbucks. They are all pretty much the same. Clean. Consistent. Coffee.

Name: R**** M****
Date: 2018-09-06 23:57:16
Rating: 5
Comment: Meagan here is absolutely awesome! I have been visiting this location since moving out here at month ago and have been ever since! I work downtown San Jose but is willing to go out of my way just for the service! I was even asked have I tried their new strawberry infused tea and was given one for free!
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Name: C****** S********
Date: 2018-09-04 20:47:18
Rating: 4
Comment: Its a very clean place and the staff go all out to help you. They go all the way to make sure that your order is right all the time.

Name: L******
Date: 2018-09-04 05:30:54
Rating: 5
Comment: Starbucks is always on their game and love the order-ahead app.

Name: D***** A****
Date: 2018-08-22 01:08:37
Rating: 5
Comment: Great location and friendly baristas. Fast service. Seating is ample. Clean interior. Wonderful menu selection. Plenty of merchandise to choose from. Recommended this Starbucks location highly.

Name: K L
Date: 2018-07-17 18:50:41
Rating: 1
Comment: I was attacked by a homeless man outside as walking in to this store. He followed us into the store and started staying disgusting things to my wife. The store workers didnt care and said there was nothing they can do. Peets coffee for me from now on.

Name: P***** S****
Date: 2018-07-01 14:14:46
Rating: 4
Comment: As usual ♡

Name: K**** A****
Date: 2018-05-15 15:16:36
Rating: 5
Comment: Good morning

Name: C**** D****
Date: 2018-05-02 16:34:09
Rating: 5
Comment: Clean Starbucks with fast service. Love the Reduced Fat Turkey Bacon sandwich!

Name: S**** D****
Date: 2018-04-24 11:26:57
Rating: 4
Comment: Starbucks is coffee.... Awesome service

Name: j*** B****
Date: 2018-04-03 23:47:40
Rating: 3
Comment: The baristas are not friendly! The place used to be clean but not anymore! Very busy and not much place to sit!

Name: E*** K***
Date: 2018-04-03 19:42:42
Rating: 5
Comment: Great!

Name: G***** S***
Date: 2018-03-17 15:24:26
Rating: 5
Comment: Nice ambience and good service!

Name: L****** N****
Date: 2018-02-24 05:32:56
Rating: 5
Comment: Staffs are very friendly and nice place to refreshment..

Name: J****** M*****
Date: 2018-02-18 06:09:57
Rating: 1
Comment: “The super bowl wouldn’t have been the same without you”

Name: J******** A*******
Date: 2018-02-02 20:53:04
Rating: 2
Comment: I asked for an upside-down CM and the barista at the Coleman SB sarcastically told me to just stir it. Just wow 😔 am a regular, now a never again

Name: N****** G***
Date: 2018-01-01 21:21:34
Rating: 2
Comment: Drive thru closed on random days. Not going to this location anymore

Name: U***** P****
Date: 2017-12-12 15:05:31
Rating: 5
Comment: I love this location, staff is friendly, and drive thru window

Name: L**** S****
Date: 2017-12-10 13:45:43
Rating: 5
Comment: Great friendly staff. Staff goes out of there way to chat a little which is nice. The also do a good job of recognizing regulars customs. They make a great Chai.

Name: M*** B****
Date: 2017-11-24 03:43:09
Rating: 4
Comment: Nice

Name: M****** F*****
Date: 2017-11-21 23:42:30
Rating: 5
Comment: The coffee is served, the line moves quickly and the place has personality... Definitely a thumbs up!

Name: t** p*****
Date: 2017-11-19 07:20:07
Rating: 5
Comment: Great friendly service. The coffee always hot and with a decent pick-up.

Name: K*** T
Date: 2017-11-03 19:53:48
Rating: 4
Comment: It’s a starbucks

Name: V**** M********
Date: 2017-10-16 22:18:06
Rating: 1
Comment: Beware of vandalism and theft around this location. Multiple warning signs are already posted. Even though we did not keep any of our belongings in the car, our car was broken into. We were parked literally in front of the store, at the closest possible spot. I do understand the store isnt responsible but they should at least have video surveillance considering theyre aware of the problem. This is just not a safe place.

Name: S****** G*****
Date: 2017-09-24 13:27:05
Rating: 5
Comment: Very nice

Name: A**** P*******
Date: 2017-09-11 16:55:09
Rating: 5
Comment: This one is cozy
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Name: T****** R*****
Date: 2017-09-01 18:14:45
Rating: 3
Comment: Its Starbucks... What else needs be said? The product is 100% the same as any other Starbucks and I cant say Ive noticed the service to be any different.

Name: S***** R****** G******
Date: 2017-08-09 20:55:27
Rating: 3
Comment: Bathroom was messy, staff was nice but seemed frazzled. Parking limited. Drinks were good.

Name: K*** S*******
Date: 2017-08-06 00:16:00
Rating: 3
Comment: Meh

Name: J****** P****
Date: 2017-07-07 20:25:44
Rating: 5
Comment: This is a really nice Starbucks. Good inside seating & good outside seating.

Name: N*** N
Date: 2017-07-03 15:22:31
Rating: 4
Comment: Nice place, beautiful decorations

Name: J*** S********
Date: 2017-06-24 04:41:04
Rating: 5
Comment: Great staff, fast service.

Name: E*** W***
Date: 2017-06-24 02:56:49
Rating: 2
Comment: Just another Starbucks

Name: V***** C****
Date: 2017-05-18 01:11:57
Rating: 4
Comment: The baristas are nice and the location is convenient.

Name: R****** A*****
Date: 2017-05-05 20:10:35
Rating: 1
Comment: I have been twice to this location pitifully both times my drinks have been poorly done and the service is really bad, the staff is very rude.

Name: V* V*
Date: 2017-04-19 00:15:19
Rating: 2
Comment: Easily the worst service of any area locations. Employees would rather chat with one another on their ridiculous headsets than help customers. The coffee is good. Just dont get anything else. Its a crap shoot.

Name: M**** J******
Date: 2017-03-26 04:09:44
Rating: 5
Comment: I love starbucks

Name: J**** G*******
Date: 2017-03-18 18:12:35
Rating: 3
Comment: This is on of the better looking Starbucks. I like their interior and design and there is a good amount of seats to relax and hang out. After all its Starbucks though. Means, you can get better roasts for way less money just a couple of blocks away. If youre looking for consistency though and friendly and quick service, this place is an option.

Name: U****** F********
Date: 2017-03-01 23:15:16
Rating: 5
Comment: Im a regular but even before that they were quick and friendly.

Name: R*** T*******
Date: 2017-01-24 21:11:49
Rating: 5
Comment: This location is spacious inside providing plenty of space between the line to order and any seating

Name: J** G*******
Date: 2017-01-14 15:52:35
Rating: 5
Comment: Great place to wait for your family when their plane is delayed.

Name: S******** G*****
Date: 2017-01-02 01:07:22
Rating: 5
Comment: Very friendly staff. Clean and close to airport. Perfect to stop and wait for drop off or pick up.
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Name: P**** K****
Date: 2016-12-28 13:59:46
Rating: 5
Comment: Nice, clean place. Has a drive through and if you want to sit and watch planes take-off and land with some nice hot brew - perfect location!

Name: C***** P**
Date: 2016-12-28 00:58:00
Rating: 2
Comment: Flavors are there and consistent, but service is lacking. Not sure why the baristas dont take the extra step to install the cup sleeve (just places it on top or next to the cup).

Name: W B
Date: 2016-12-19 03:25:09
Rating: 5
Comment: One of two Starbucks I frequent. This ones a winner because if the drive thru, which is usually empty when I head off to work in the wee hours.

Name: S****** M**********
Date: 2016-12-05 02:08:53
Rating: 3
Comment: Average Starbucks. A bit too busy and rushed. Not the perfect place for getting work done on your laptop.

Name: J***** U******
Date: 2016-11-22 16:22:02
Rating: 5
Comment: The speed with which the team members work is incredible! Everyone here has a cool, calm & collected attitude. Their smiles and ability to remember my name is flattering as well as a step above other coffee shops. Well done guys! You guys rule!!-johnny

Name: M****** L***
Date: 2016-11-08 23:39:12
Rating: 5
Comment: One of my favorite Starbucks locations, due to great service as well as the convenience of the drive-thru. Ive never had a problem with my food or drink, and have never had to wait very long.

Name: S*** M********
Date: 2016-10-27 22:37:24
Rating: 1
Comment: We order 2 cafe latte and 1 cappuccino.. cappuccino was ok...but cafe latte was very bad. Tasted like a hot water.. we never drank like this..

Name: N***** C*****
Date: 2016-09-21 16:48:53
Rating: 5
Comment: Such great staff. I only go to this location even though I live around 3 other starbucks. Wonderful place and great location.

Name: J**** B******
Date: 2016-08-24 16:13:27
Rating: 5
Comment: Drive thru, parking lot, coffee, wifi, clean restroom, tables near power outlets. What else could you ask for?

Name: R****** V*
Date: 2016-08-24 01:54:17
Rating: 2
Comment: Eh, its a Starbucks... and the biggest issue is that the lot, next to the airport and stadium, isnt really the greatest to get in-and-out of, per se. I mean, its not bad... and it has a HUGE drive-thru... its just only accessible from a single street (which is next to Avaya Stadium).

Name: J******* A (********
Date: 2016-08-18 23:36:50
Rating: 5
Comment: Really fast service and helped me order the perfect mixture of white chocolate mocha and toffee nut

Name: A******* A******
Date: 2016-07-19 21:04:26
Rating: 3
Comment: The customer service is excellent and products are always fresh. But I have gone to this location a few times and I am disappointed and unsatisfied with the products I pay for. Today 07/19/2016 my co-worker did us a favor to get us drinks from local Starbucks, we order 2 ice coconut, strawberry, acai. Great Taste, BUT! We got a cup full of ice and only few sips of product, Really! Shoot at about an average $4 to $5 a cup for a vente. Give me a Refund. Wish I could post pictures to prove it., :(

Name: L****** S
Date: 2016-06-09 21:21:44
Rating: 4
Comment: Pretty spacious area and is not so crowded. No parking problem. Great place to study

Name: A** A*****
Date: 2016-04-30 04:47:58
Rating: 3
Comment: Usually busy.

Name: I***** O*****
Date: 2016-03-15 14:46:46
Rating: 5
Comment: Best crew ever

Name: A**** B**
Date: 2016-02-02 22:29:47
Rating: 4
Comment: Nice Starbucks location, great seats. Had a drive through.

Name: R**** F*******
Date: 2015-12-22 21:40:10
Rating: 4
Comment: Great starbucks with a nice atmosphere.

Name: J*** H******
Date: 2015-07-21 23:09:21
Rating: 4
Comment: Close to the freeway they have a nice drive thru. The inside of the store is nice. The parking lot is a little bit of a challenge

Name: G***** L*** - S** J***
Date: 2014-12-12 16:47:47
Rating: 4
Comment: Good place to stop for morning coffee, nice trained staff but when you guys are busy then everything is out of order...why you guys ask for name if you dont want to call when their order is ready.This is my daily everyday first stop Starbucks..

Name: S L
Date: 2013-11-04 02:59:23
Rating: 3
Comment: Serviceable.