Starbucks

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Name: G****** W*******
Date: 2024-05-16 15:53:25
Rating: 5
Comment: Im not a coffee drinker at all, but Ryan made this experience super easy and fun. He had a lot of patience helping me pick out a drink. I dont know what this pink drink is. But its delicious. THANK YOU, Ryan, for the amazing customer service!

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Name: Y*** R*****
Date: 2024-02-15 02:12:36
Rating: 5
Comment: Really nice people

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Name: T** T*** G**
Date: 2024-02-14 05:26:32
Rating: 5
Comment: Very friendly staff. Mostly college students. Bryan is very friendly.

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Name: N*** R****
Date: 2024-01-07 16:50:26
Rating: 5
Comment: Rick will is a gem! He’ll start your day with not only a amazing Starbucks brew - but also a quick joke and a great start to your day✨

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Name: R***** T
Date: 2023-09-23 08:03:17
Rating: 1
Comment: I didnt come to the store on Friday, September 22, 2023 at 4pm to hear the guy with curly hair and glasses complain about his job with two other coworkers who were oblivious to a not so busy environment with little to no customers. I pointed out that an item was missing and the guy with the curly hair says oh yeah the empty bag where your item is suppose to be in is right there. Great way to insult the customer by placing an empty bag where the item I ordered was suppose to be then letting his other coworkers provide a substitute.

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Name: S**** R***
Date: 2023-09-10 19:03:46
Rating: 4
Comment: There isnt much going on in la cumbre plaza. Aside from this place and a couple restaurants. This place is definitely better than the other starbucks location in 5 points. That one sometimes has vagrants...This location is decent. There is a ton of parking. Coffee comes pretty quickly. I would 100% use the starbucks mobile app though. Its better than waiting around in the small cramped shop for your coffee to be made. The other good thing about this location is that there are outside tables to sit out and enjoy your coffee. I would have rated it higher if the atmosphere was a little better and if their coffee bean quality was better. All in all its a typical starbucks.

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Name: B** C*****
Date: 2023-08-17 00:53:25
Rating: 4
Comment: Good lattes, mocha and plain, nice help and clean bathroom.

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Name: K******
Date: 2023-07-02 22:39:41
Rating: 4
Comment: Dependable, always delicious.

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Name: G******* P******
Date: 2023-06-05 00:36:31
Rating: 5
Comment: Super helpful and kind staff. Small location. Lovely courtyard.

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Name: C**** S******
Date: 2023-05-30 15:52:29
Rating: 4
Comment: A typical mall Starbucks. There when you need it with nice outdoor seating and wifi.

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Name: S****** M*
Date: 2023-05-28 00:16:05
Rating: 4
Comment: I love Starbucks! I cannot eat the food because all of the eatables have soy or corn in them. I love the drinks. I love the coffee with heavy cream. Pikes Place and Verona are my favorites.

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Name: S*** A*******
Date: 2023-04-25 17:37:03
Rating: 1
Comment: Horrible customer serviceI don’t know why they are open if they have no ingredients to make the drinks

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Name: S**** P****
Date: 2023-03-17 19:55:37
Rating: 4
Comment: Small, but very comfortable. And yes, this one does have available power outlets (more and more, many Starbucks are capping up outlets).

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Name: M**** M*********
Date: 2023-03-09 19:58:43
Rating: 5
Comment: Super Super

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Name: J*** R*****
Date: 2023-03-02 17:01:20
Rating: 3
Comment: Please teach your cashiers how to make change. Coffee=$3.25. Payment=$5.25. Cashier cannot accept the quarter to give me back an even $2. She must make me keep my quarter and gives me $1.75 in change. I was embarrassed for the girl. 18 or 19 years old and cant make change in a coffee shop. Good thing shes pretty.

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Name: J*****
Date: 2023-02-04 05:01:56
Rating: 5
Comment: I come here for lunch or coffee like every day since I work nearby and I just love how consistent the drinks are. The staff is the sweetest (when its the usual crew). My favorite Starbucks in town~

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Name: D* F***
Date: 2023-01-01 19:17:19
Rating: 5
Comment: Nobody was shot during my visit here. Id say that is a GREAT experience!

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Name: A L
Date: 2022-11-17 16:51:28
Rating: 1
Comment: The most overcrowded place I have ever seen in Santa Barbara. I really regretted ordering via app when I saw what it was like, with around 30 people crammed into a tiny space. I had to leave without getting my order (wasting my money) because it took too long.

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Name: A****** S*********
Date: 2022-11-02 23:36:47
Rating: 5
Comment: Best Starbucks in the world every ones friendly and clean bathroom and the MGR TJ is magnificent, a customer spilled their coffee ☕ and TJ made another coffee ☕ and brought it to their table and spill was cleaned up fast, who ever makes a not #100 good remark is in La La Land

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Name: T**** B*****
Date: 2022-08-27 16:00:16
Rating: 5
Comment: Sarah is great! Amazing customer service

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Name: J**** S*****
Date: 2022-08-21 03:25:30
Rating: 5
Comment: .. Well ..

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Name: J* G*****
Date: 2022-08-08 06:31:45
Rating: 5
Comment: I give this store a 10/10! The employees are so thoughtful, and I was immediately greeted when I walked in. They were very efficient and I felt welcomed here compared to other stores i’ve been to. Two employees, Linnea and Kelly were especially nice!

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Name: C********** G****
Date: 2022-07-30 23:35:47
Rating: 1
Comment: They are rude and disrespectful won’t let you use the restroom as and it’s always crowded here at least when I have been there

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Name: R***
Date: 2022-07-25 19:32:58
Rating: 4
Comment: When the app is working, it is super fast. Staff are always nice.

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Name: J*** R********
Date: 2022-07-08 08:21:15
Rating: 4
Comment: Delicious

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Name: j** �**** l****
Date: 2022-06-30 19:58:13
Rating: 5
Comment: Nice coffee morning special.

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Name: M****** M*******
Date: 2022-06-22 04:14:03
Rating: 1
Comment: So dissapointed with La Cumbre (5 points store). Just got there at 8:52 pm and was turned away by a boy Named Francisco telling my friend an d I. I am sorry, but we are closed, she is the last customer even though I told him we just need a to go drink and is still 8 minutes to 9:00. He said I am sorry; but we need to clean. OK My friend and I went back to the car and at 8:56 pm we saw a customer with his dog walking inside the store. I suspected he would still get a drink. I went inside the store to confirm that and I was right. This person was still sold a coffee and I asked my self, why wouldnt I? Well, I asked the other boy named Charly if I could get a coffee and he said: Yes, you can, we still have a minute to close. I told him why was I not helped. He said Francisco did not noticed it was still 8 minutes before 9 pm. Well, I told Charly I was so disappointed with Francisco that he was not being equal to his customers and I would write a google review and his manager would know about this inequality. This is the 2nd time I am turned away. First time by a girl. My whole family and I love Starbucks; but I would never come back to this store and would write this review in Spanish soon too.

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Name: L**** R**
Date: 2022-04-28 00:33:14
Rating: 5
Comment: Friendly/professional staff!

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Name: R***
Date: 2022-04-27 19:56:21
Rating: 5
Comment: Great if need quick pick me up.

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Name: M****** B****
Date: 2022-04-08 16:00:30
Rating: 5
Comment: I LOVE this team! Just visited this morning, this used to be my daily stop (sometimes multiple visits a day) and they are still the Best! I ordered my breakfast & coffee, then got delayed a bit. When I arrived, my food item was sold out, so they politely offered a refund or a substitute. When I confessed I only ever ate what I ordered that was now sold out, the kind, upbeat barrista mentioned if I wanted inspo what they recommend. And- I thought I ordered a hot beverage which would have turned cold by the time I arrived, yet by happy accident it was iced. When I mentioned I ordered it hot, they offered to remake immediately. This team is on top of it! Always offering solutions & guest satisfaction is key. I am glad to see that after three years of my infrequent visits that they are still kicking butt & serving coffee!

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Name: J****** J******
Date: 2022-02-22 16:03:58
Rating: 5
Comment: Picked up breakfast, and ordered inside vs using my app. Cashier friendly, and mobile order pick up area quite busy.Only took about 5 minutes to get my hot chai tea latte, breakfast sandwich and blueberry scone.Ate the sandwich in my car, since parking spaces were mostly empty that morning.This store is located in the La Cumbre Plaza outdoor mall area.Will visit again when Im in Santa Barbara.

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Name: A*****
Date: 2022-01-09 22:13:52
Rating: 5
Comment: Warm, welcoming and consistent—for years!

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Name: C******* A
Date: 2022-01-02 04:35:45
Rating: 5
Comment: The team here is awesome! The manager is super nice and I overall enjoy coming here in the morning! 5 big stars! Wish I could give 1000 stars to all the employees (so they could all get free drinks for a week lol)

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Name: F****** B*****
Date: 2021-12-30 00:40:38
Rating: 4
Comment: Good service, good result, fast, but small so not best to stand. On other hand, can always park there.

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Name: A***** L****
Date: 2021-11-09 21:25:19
Rating: 5
Comment: Covid friendly. Staff very nice and doing there best to keep customers safe.

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Name: A***** V******
Date: 2021-09-18 21:28:52
Rating: 5
Comment: The best coffee

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Name: T**** H*****
Date: 2021-09-15 02:56:33
Rating: 1
Comment: Not my jam. Mediocre coffee, at best.

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Name: T**** M* H*****
Date: 2021-08-25 00:23:12
Rating: 2
Comment: Starbucks is starbucks, always average. Color me spoiled by Peets.

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Name: A******** T*******
Date: 2021-07-22 03:58:11
Rating: 5
Comment: Great service

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Name: S***** G*******
Date: 2021-06-12 18:30:28
Rating: 1
Comment: Very few customers at the shop and the only two ethic customers left waiting for their orders had to speak up in order to get a status update on their orders. Disgraceful.

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Name: T**** R********
Date: 2021-05-31 12:54:04
Rating: 5
Comment: Starbucks was great as always! I got a chai latte! Delicious!

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Name: D****** M******
Date: 2021-05-21 20:33:34
Rating: 4
Comment: Coffee all day long.

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Name: S****** S******
Date: 2021-05-17 22:42:57
Rating: 5
Comment: Consistent quality

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Name: J**** F*******
Date: 2021-04-26 03:00:13
Rating: 5
Comment: This Starbucks always has the NICEST and FRIENDLIEST baristas.

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Name: L*** T******
Date: 2021-04-23 18:04:56
Rating: 2
Comment: Service was very slow. They keep making excuses 🤬

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Name: R****** A***** d******
Date: 2021-04-15 17:36:23
Rating: 5
Comment: StarryBuckers.... 5 star store.... Great location.....

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Name: M***** A******
Date: 2021-03-16 05:28:47
Rating: 5
Comment: Great service with a smile

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Name: J*** A****
Date: 2021-03-14 01:33:52
Rating: 4
Comment: GoodIce coffee

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Name: J*** H*********
Date: 2021-03-07 04:57:07
Rating: 3
Comment: Didnt have sandwiches we liked

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Name: E J T***
Date: 2021-01-20 20:34:27
Rating: 4
Comment: Always nice!

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Name: Y** C***
Date: 2020-12-26 04:56:58
Rating: 5
Comment: The staff were really friendly and my order was correct

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Name: A*****
Date: 2020-11-24 03:14:32
Rating: 5
Comment: The baristas were both very kind and great service from the team there when I went in yesterday. I ordered on mobile and they still checked up with me while waiting and were quick too!

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Name: J****** U****
Date: 2020-08-24 18:23:46
Rating: 5
Comment: Very polite employees and always on top of everything

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Name: J*** C
Date: 2020-08-12 04:44:52
Rating: 3
Comment: Coffee was fine.

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Name: R*** D***
Date: 2020-08-08 06:53:42
Rating: 4
Comment: This location frequently has issues with mobile orders, but staff is very fast and helpful.

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Name: A**** B*****
Date: 2020-03-17 01:55:19
Rating: 5
Comment: Delicious coffee and excellent service

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Name: R*** M****
Date: 2020-03-14 17:31:19
Rating: 5
Comment: Excellent quick service. It was clean and the staff was friendly.

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Name: M***** B****
Date: 2020-02-29 23:36:11
Rating: 5
Comment: Nice and friendly

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Name: G*** R********
Date: 2020-02-20 23:31:32
Rating: 5
Comment: Always great and efficient staff! Always friendly and never wait long even when its packed!

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Name: J****** C*****
Date: 2020-01-11 16:19:17
Rating: 5
Comment: Cant function with coffee!!! Espresso frapp with low fat milk for me.

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Name: B******* A**
Date: 2019-12-24 19:17:23
Rating: 2
Comment: Chicken tastes good, but the serving atmosphere is not good

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Name: M**** O
Date: 2019-12-16 23:58:18
Rating: 5
Comment: I love the camel frappe

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Name: Z*** H***
Date: 2019-12-05 03:55:08
Rating: 1
Comment: Very bad serviceUnfriendly staffThey lack common senseHonestly, ugly store too

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Name: A*** P****
Date: 2019-12-01 04:15:34
Rating: 1
Comment: Sadly came for a coffee at 815pm and they were closed when hours said 9pm close time.

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Name: J*** J*******
Date: 2019-11-27 20:32:31
Rating: 5
Comment: Nice location!

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Name: A****
Date: 2019-11-21 02:39:31
Rating: 5
Comment: The employees here are always friendly and I have NEVER had a drink messed up here.

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Name: E***** G********
Date: 2019-10-13 02:08:06
Rating: 5
Comment: Great service here! Theres a really sweet red headed lady.. I really wish I wouldve caught her name! Super friendly!! Made me wish this was my neighborhood Starbucks!

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Name: J** C******
Date: 2019-10-12 18:10:56
Rating: 5
Comment: It was incredibly busy, but the staff was friendly and very efficient. Quick turnover.

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Name: m*** c*****
Date: 2019-10-06 21:57:44
Rating: 5
Comment: Good

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Name: S***** M*******
Date: 2019-10-02 19:34:57
Rating: 3
Comment: This a small Starbucks location. Most of the available seating is outside.

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Name: D**** D******
Date: 2019-09-25 01:52:03
Rating: 1
Comment: Just cease to exist please. Thank you.

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Name: M**** A*****
Date: 2019-09-20 18:05:28
Rating: 3
Comment: Slow to serve

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Name: C***** F**************
Date: 2019-08-18 18:46:56
Rating: 1
Comment: Slowest service ever, dont come here. We were the only customer and they made 10 mobile orders before us and even the person who walked in after us. We asked about our drink which was half complete and they started steaming other peoples drinks

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Name: J******* H*****
Date: 2019-08-12 13:12:19
Rating: 2
Comment: Poor service. Got my order wrong and when I requested it be fixed it was done in a slipshod way. They lost another familys order, and the people who ordered before me were still waiting for their order after I had gotten mine, left the store, realized my drink was wrong, and I came back to get it fixed. The girl who messed up twice was rude and dismissive and just had an I dont care attitude. I wont go back there.

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Name: R******* S**
Date: 2019-08-07 20:22:40
Rating: 5
Comment: Great

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Name: D**** P****
Date: 2019-08-07 06:42:22
Rating: 4
Comment: Who doesnt know what Starbucks is? I think this one has pretty good service (mid 2019), hopefully you experience that too. Good Wi-Fi here, hopefully you enjoy your coffee here, Id say its similar to other Starbucks around. I quite like the location, if you have time get your order to go and walk around

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Name: m******* a********
Date: 2019-08-06 07:57:40
Rating: 5
Comment: Wonderful as usual

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Name: m***********
Date: 2019-07-15 02:10:21
Rating: 4
Comment: Very clean, friendly funny staff

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Name: B*** J****
Date: 2019-06-16 22:31:52
Rating: 5
Comment: The staff is always fast and friendly

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Name: T** A******* K******
Date: 2019-06-12 00:51:45
Rating: 1
Comment: We go to Starbucks a lot. This store needs a clean up. The doors windows and floors always dirty so no confidence the rest of store is clean

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Name: E**** J******** P****
Date: 2019-05-26 18:56:48
Rating: 3
Comment: Overpriced as usual ... Good outdoor seating

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Name: B**** W***
Date: 2019-05-25 16:38:07
Rating: 4
Comment: Starbucks is consistantly good but I prefer the smaller locally owned and or operated coffee houses which there are an abundance off..

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Name: M****** S****
Date: 2019-05-23 20:17:08
Rating: 5
Comment: Outstanding!

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Name: R***** T*****
Date: 2019-05-19 04:11:22
Rating: 4
Comment: Always good my go too for a latte and a coffee cake. Im addicted.

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Name: A****** B***** (**** E***** A*******
Date: 2019-05-14 23:03:12
Rating: 5
Comment: Great coffeeeeeee

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Name: E**** O****
Date: 2019-05-12 16:58:43
Rating: 4
Comment: Nice customer service experience..

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Name: M******* L******
Date: 2019-05-11 22:17:00
Rating: 5
Comment: Love the new mango dragon fruit chiller!!

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Name: B**** T** C**
Date: 2019-04-26 09:05:19
Rating: 3
Comment: Its starbucks

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Name: A*****
Date: 2019-04-22 20:46:29
Rating: 5
Comment: Fast service, friendly baristas, easy parking, plenty of tables both inside and out on the patio.

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Name: A*** R****
Date: 2019-04-19 15:34:05
Rating: 1
Comment: Slow

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Name: C**** W*******
Date: 2019-04-15 08:06:08
Rating: 5
Comment: Love their coffee!

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Name: J*** d**
Date: 2019-04-15 03:24:42
Rating: 4
Comment: You all know what Starbucks is like. Although all the Starbucks in this area are pretty outstanding ones.

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Name: J*** I* M*******
Date: 2019-03-07 00:26:08
Rating: 4
Comment: Well merchandised.

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Name: J**** B******
Date: 2019-03-06 23:39:12
Rating: 4
Comment: Free WiFi!

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Name: k**** m*****
Date: 2019-01-15 15:51:37
Rating: 4
Comment: Very busy

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Name: n**** r***
Date: 2019-01-05 23:38:05
Rating: 5
Comment: Love Starbucks

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Name: S**** W*****
Date: 2018-12-22 03:05:00
Rating: 5
Comment: Always nice

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Name: S***** S*****
Date: 2018-12-08 10:23:54
Rating: 4
Comment: Who doesnt love star bu CV ks

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Name: K***** G*****
Date: 2018-11-27 01:40:06
Rating: 5
Comment: Love the staff at this location! But, it is a smaller store, so theres not much indoor seating.

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Name: O*** P***
Date: 2018-11-08 13:37:42
Rating: 5
Comment: Needs fresh foods.

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Name: A***** H**
Date: 2018-11-07 19:04:50
Rating: 5
Comment: Quick Starbucks fix - pretty consistent.

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Name: B****** C******
Date: 2018-10-20 11:43:04
Rating: 5
Comment: Baristas are the harest working super friendliest people youll ever meet at a starbucks. They’ll work to get your drink right and if they dont- just ask and they will correct it as a first priority! They take you and your needs seriously! As it is, This location will always be my first priority starbucks for that reason!

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Name: P**** E********
Date: 2018-09-05 19:28:50
Rating: 5
Comment: Friendly. Fast. Efficient. Always has my mobile order ready before I arrive.....even if I send it in moments before arriving!

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Name: D** F******
Date: 2018-08-27 20:13:21
Rating: 3
Comment: Its a Starbucks ...exciting....not!

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Name: M****** B**
Date: 2018-08-04 17:43:49
Rating: 5
Comment: Super nice people

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Name: C***** B********
Date: 2018-06-23 01:25:40
Rating: 5
Comment: They always make my drink exactly the way i love it. A great crew and manager!! Dont change anything at MY starbucks @ La Cumbre Plaza. Its not broke, so dont try to fix it. The only tbink i wkuld like tk ser is a really good oatmeal raisin berry cookie!

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Name: G*** G***
Date: 2018-06-04 04:16:55
Rating: 1
Comment: Door slammed in face 3 min. to closing. Its what happens to black men at night. Last visit to any Starbucks.

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Name: Y****** V************
Date: 2018-01-18 20:44:57
Rating: 5
Comment: Was there for a Cafe Mocha and it was fast and oh what a friendly staff.

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Name: M B
Date: 2017-11-18 19:47:25
Rating: 3
Comment: Not my usual Starbucks, but I’ve been here twice in the last month. Both times incredibly busy and staff not able to keep up with demand. Order online before you go otherwise be prepared for a 15 min wait for your drink.

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Name: M**** T
Date: 2017-10-05 23:08:01
Rating: 4
Comment: Friendly staff, quick service. The restroom could be cleaner but other than that a pretty solid Starbucks location.

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Name: J***** H*****
Date: 2017-09-27 03:09:36
Rating: 5
Comment: Nice baristas and good coffee. Condiments are a plus 😊 and great wifi.

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Name: M****** C*****
Date: 2017-07-31 18:29:31
Rating: 1
Comment: My Refreshers and teas/lemonades are always too watered down and when I go to have them re-do it the results are the same, should really consider adding more juice and no water theres already enough ice in it to make too much water making it taste watered down, find a better solution than just ice in my opinion it melts to quickly and us use a lot already

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Name: J** V******
Date: 2017-07-19 22:18:32
Rating: 4
Comment: It is like a tony Starbucks with only seating outside.

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Name: E*** L***
Date: 2017-01-13 17:00:06
Rating: 2
Comment: Honestly, Ive tried every type of coffee (not gussied up drinks) possible, Ive now downgraded my cappuccino to drip, and Im still disappointed. Every drink from there is just underwhelming. The two stars is for service, they get the job done quickly. Minus three stars for product quality and barista know how.

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Name: R***** G*****
Date: 2016-11-04 02:13:13
Rating: 5
Comment: Very nice blonde man took my order 👌 10/10

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Name: M****
Date: 2016-08-25 02:10:36
Rating: 4
Comment: Quick and easy, friendly staff and would of gave them 5 stars but they spelled my name wrong haha. 😈

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Name: L**** E****
Date: 2016-07-05 08:57:48
Rating: 3
Comment: The Starbucks here is what you would find at many others though it is a bit smaller then a lot you would find. Staff is nice and overall its a good stop.

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Name: D**** L*****
Date: 2016-06-29 01:26:40
Rating: 4
Comment: Good location and its a Starbucks like any other. Staff are friendly and the place is clean whenever I go there. Lots of seating outside throughout the mall as well.

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Name: r*** w*****
Date: 2015-12-12 21:14:10
Rating: 5
Comment: Small with a few tables. But plenty of outside tables and chairs. Very friendly staff.

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Name: M*** L******
Date: 2015-11-18 20:08:38
Rating: 4
Comment: Good Starbucks with very good outdoor patio seating in the mall especially when the weather is nice.

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Name: E**** P****
Date: 2015-11-18 03:25:29
Rating: 5
Comment: Best Starbucks in town. Our go-to place for coffee cravings.

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Name: J**** P***
Date: 2015-11-17 04:05:42
Rating: 4
Comment: Quick and clean

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Name: A* Z**
Date: 2015-10-13 23:28:18
Rating: 5
Comment: Friendly baristas and great tasting green tea!

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Name: B****** M******
Date: 2015-06-27 03:30:35
Rating: 4
Comment: Gorgeous

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Name: K******* S********
Date: 2015-03-19 19:07:16
Rating: 5
Comment: I dont usually go to starbucks, but since I came to SB Ive tried a few around the city. Ive visited this starbucks about 3 times, and I just love it. The employees are so polite and friendly, and their Java Chip Frappuccino is the best!! ⭐

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Name: D**** N**** (*************
Date: 2014-10-05 11:47:26
Rating: 4
Comment: Small but nice Starbucks. Very friendly staff. Unfortunately, at breakfast time in the morning it is hopelessly overrun. So bring your time and expect that you may not be able to get a seat.

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Name: T***** C******
Date: 2013-02-10 22:45:58
Rating: 4
Comment: Limited seating inside.