Starbucks
Address: 2707 McKee Rd, San Jose, CA 95127, United States
Phone: +1 408-272-4890
Services: Service options: Outdoor seating, Delivery, Takeaway, Dine-in,
Highlights: Great coffee, Great tea selection,
Popular for: Breakfast, Solo dining, Good for working on laptop,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Offerings: Coffee, Prepared foods, Quick bite, Small plates,
Dining options: Breakfast, Brunch, Lunch, Dessert, Seating,
Amenities: Toilets, Wi-Fi, Wi-Fi,
Atmosphere: Casual, Cosy, Trendy,
Crowd: Family friendly, LGBTQ+ friendly, Tourists, Transgender safe space, University students,
Planning: Usually a wait,
Payments: Debit cards, NFC mobile payments, Credit cards,
Children: Good for kids,
Phone: +1 408-272-4890
Services: Service options: Outdoor seating, Delivery, Takeaway, Dine-in,
Highlights: Great coffee, Great tea selection,
Popular for: Breakfast, Solo dining, Good for working on laptop,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Offerings: Coffee, Prepared foods, Quick bite, Small plates,
Dining options: Breakfast, Brunch, Lunch, Dessert, Seating,
Amenities: Toilets, Wi-Fi, Wi-Fi,
Atmosphere: Casual, Cosy, Trendy,
Crowd: Family friendly, LGBTQ+ friendly, Tourists, Transgender safe space, University students,
Planning: Usually a wait,
Payments: Debit cards, NFC mobile payments, Credit cards,
Children: Good for kids,
Category: Coffee shop, Breakfast restaurant, Cafe, Coffee store, Espresso bar, Internet cafe
Rating: 3.9
Site: https://starbucks.com/store-locator/store/15980/
Worktime:
Rating: 3.9
Site: https://starbucks.com/store-locator/store/15980/
Worktime:
Day | Time |
---|---|
Monday | 5:30 AM–9 PM |
Tuesday | 5:30 AM–9 PM |
Wednesday | 5:30 AM–9 PM |
Thursday | 5:30 AM–9 PM |
Friday | 5:30 AM–9 PM |
Saturday | 5:30 AM–9 PM |
Sunday | 6 AM–9 PM |
Name: J*** J****
Date: 2024-05-27 22:16:46
Rating: 1
Comment: Typical starbucks, but no chairs/ tables.The floor looks awful
Name: C****** L*****
Date: 2024-05-24 19:34:33
Rating: 1
Comment: No tables!
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Name: M**** B*********
Date: 2024-05-21 01:19:14
Rating: 5
Comment: Everyone here is always more then friendly they make sure ur order is perfect
Name: J****** R****
Date: 2024-05-07 14:18:26
Rating: 1
Comment: This Starbucks it’s the worse of all, I always try not to come here, this take forever to give you your orders I’m taking about 30 minutes!! And that’s not during the weekends if you have a lotttt or time to spare come to this one. Even with Mobil orders they never have your order ready on time
Name: M p
Date: 2024-04-26 20:45:06
Rating: 5
Comment: Very friendly and helpful staff. Just watch out for the homeless out front.
Name: R******** C***
Date: 2024-04-07 17:12:35
Rating: 1
Comment: Bad costumer servise
Name: R** B*****
Date: 2024-04-01 14:56:40
Rating: 1
Comment: Have made a good latte 0/4 times. Find another location
Name: G****** A********
Date: 2024-03-06 00:09:46
Rating: 1
Comment: Bad customer service
Name: N****** G********
Date: 2024-02-29 19:46:49
Rating: 1
Comment: Starbucks became quite a nasty place last year. No tables, no restroom.
Name: C******* A******
Date: 2024-02-08 16:27:37
Rating: 2
Comment: They don’t have any tables or chairs to work at.
Name: R****** B*******
Date: 2024-02-02 17:05:18
Rating: 2
Comment: I go to Starbucks for the rich, full body coffee produced using their drip coffee makers where the water percolates slowly through the basket and picks up lots of flavor. This Starbucks just switched to a single cup brewing machine that grinds beans and forces hot water quickly through the grounds one cup at a time. Not only does this slow down counter service, but the resulting coffee lacks the full flavor and aroma of the original brewing method. I wont be getting coffee there any more.
Name: R*****
Date: 2024-01-09 02:51:10
Rating: 1
Comment: Paid in cash for a Vanilla Bean Cream with Soy Milk, waited 10 mins. Asked if it was ready and found out they didnt start on the drink or even realized there was an order to make.The place is clean inside but the service was terribly executed. Listen to the other reviews.
Name: D**** E****
Date: 2023-12-31 17:29:08
Rating: 1
Comment: No seating.Walked in, walked out
Name: E******** C****** O*****
Date: 2023-12-30 16:26:37
Rating: 1
Comment: Bad customer service the lady ignored me and didn’t put my whole order right
Name: S***** M****
Date: 2023-11-04 20:03:52
Rating: 1
Comment: This is the worst Starbucks ever. I put in a mobile order and still had to wait 30 minutes after it was supposed to be ready. All while orders that were put in after mine were being completed. Then I went and asked about it and she said I had 2 drinks in front of me and still had to wait 10 more minutes while at least 5 people got their orders this is ridiculous! 5 people working it the store but only 2people making drinks.
Name: D****
Date: 2023-10-27 03:30:20
Rating: 5
Comment: Needs seating and tables
Name: J********* C********
Date: 2023-10-23 00:48:24
Rating: 1
Comment: Very disappointed ordered my drink 20 minute wait and still didn’t get my drink. The lobby was empty and the people there were taking their sweet time they even had their own drinks on the bar taking sips which I know is wrong. what if he gets confused with another drink and hands his off? Went and got a refund insted
Name: A M B
Date: 2023-10-13 06:30:50
Rating: 4
Comment: Great, fast service. Good drinks.
Name: L***
Date: 2023-10-06 17:34:18
Rating: 1
Comment: They get your order wrong; they make you wait FOREVER for your order; and there are dozens of people lined up outside because you are waiting so long. Skip this location!
Name: A**
Date: 2023-10-01 21:28:49
Rating: 2
Comment: Probably the slowest sbck ive been to. And they seem well staffed.
Name: A** A*****
Date: 2023-09-25 05:27:38
Rating: 2
Comment: Looks like they dont want you to sit inside or out here. All chairs and tables were removed. Although they had enough staff but turn around for food was slow. Staff was pleasant.
Name: d***** g*********
Date: 2023-08-20 20:07:35
Rating: 5
Comment: My coffe was great ButThe Wait time was Awful the people that were in front of me and the people behind me got their drink before I even got mine ridiculous
Name: A****** M******
Date: 2023-08-19 16:27:00
Rating: 1
Comment: 25 minutes waiting line its incredible sucks
Name: D**** B******
Date: 2023-08-09 01:03:07
Rating: 1
Comment: Took almost a hr waiting for a un line order these is the worse Starbucks I been too every time I come coffe not even the way I wanted I throw away my money when I come here 5 employees and they don’t help they ignore. For me I won’t come back
Name: J***** G*****
Date: 2023-08-05 02:05:49
Rating: 2
Comment: I specifically came here to sit down and enjoy an iced beverage as it cools off, and I thought this location would be refuge as its one of the few nearby open late enough for it to actually cool down on summer evenings, but to my dismay they removed all seating - this is a takeout location only. I used to frequent this location for many years, but now I wont be visiting any time soon. I always stomached the excessively priced coffee because of the amenities and rewards, but without the ability to sit down, Starbucks really has nothing to offer me - their coffee sucks, and pricing outrageous, and they benefit more from my money rewards program than I do. Do better.
Name: R****** L*
Date: 2023-06-29 06:19:21
Rating: 4
Comment: A Starbucks with no seating??
Name: O***** A*****
Date: 2023-06-20 01:46:40
Rating: 1
Comment: Probably the slowest Starbucks ever. Seems as if the employees just walk around randomly. Given the lack of traffic from a drive thru, I’d expect this Starbucks to be more efficient. This location isn’t busier than any other Starbucks. Train your managers how to run things efficiently. Nobody should be replenishing sugar with a million drinks to be made for example….
Name: F***** S****
Date: 2023-06-15 17:42:20
Rating: 1
Comment: There’s a lot of room inside but for some reason they removed all the tables and chairs.
Name: J**** & B****** N**
Date: 2023-05-26 17:23:47
Rating: 5
Comment: Nice staff and quick service
Name: N**** G*******
Date: 2023-05-20 16:03:01
Rating: 1
Comment: Bad service. One has to wait for more than 30 minutes. Marta is in charge, very rude and did not have a proper job. If the manager gives bad service, you can imagine what the other employees are like
Name: B****** T******
Date: 2023-05-06 21:54:00
Rating: 3
Comment: Good place to be if you’re just studying or something since it’s not busy a lot, only time it’s busy is at noon. Food is good and service is alright
Name: A* S*
Date: 2023-03-30 14:06:55
Rating: 1
Comment: Slow and the staff don’t care if they keep u 1/2 hour to order a cup of coffee, if it was busy I totally understand but when there is 3 staff and a line of four ppl I have to wait half an hour COME ON
Name: M****** A******
Date: 2023-03-29 19:37:30
Rating: 1
Comment: The bathroom never works. They just don’t want to pay extra for cleaning?Customer pay a lot for a coffee, and just because there’s a lot of homeless around the Starbucks store bathrooms are close for customers?
Name: A****** G*******
Date: 2023-03-17 01:22:07
Rating: 1
Comment: I am not sure why it gets so many five star reviews, there are no chairs to sit anywhere, inside or outside, they have had the bathrooms blocked for a while. You can have your drink standing or leaning against a wall
Name: A******** U***
Date: 2023-03-10 15:14:02
Rating: 1
Comment: This is THHHEEEEEEE worst Starbucks in the area. The staff chit chat more than they make drinks. Even if you mobile order your drink still won’t be ready on time. It’s usually 10-15 min past the pick up time. Staff Will literally be standing there talking and laughing and joking like they don’t got a job to do. Food ordered will be cold before you even get your drink.
Name: A*** H
Date: 2023-03-09 04:16:45
Rating: 5
Comment: First time at this location, clean interior/exterior and the right Starbucks taste.
Name: R*** G*****
Date: 2023-02-28 23:38:57
Rating: 5
Comment: Busy location
Name: M*** B*******
Date: 2023-01-26 22:56:36
Rating: 5
Comment: Love
Name: M*** R****
Date: 2023-01-11 00:35:38
Rating: 1
Comment: I came prepared with my laptop and turns out they dont have a single chair, only a few tall tables with no place to sit. There were about 10 people waiting for their orders, no one in line to order, and there was also a sign that the bathroom does not work. I walked right out.
Name: S***** H*****
Date: 2022-12-31 01:37:09
Rating: 1
Comment: Worst Starbucks in SJ. Painfully slow and disorganized staff. Not courteous at all and apparently incapable of managing more than 2 orders at a time. I have yet to have one time when they have not sucked.
Name: J***** C
Date: 2022-12-17 21:51:23
Rating: 1
Comment: Took 40 mins to get the drink. Only two girls were making the drink while the two guys were chitchatting with the manager. The drink was good but the attitude of the manager was horrible.
Name: C***** B*******
Date: 2022-11-26 17:11:26
Rating: 5
Comment: Great customer service and great place. People need to understand every place has a shortage of employees. Please understand and be patient.
Name: d**** d***
Date: 2022-10-12 06:42:16
Rating: 5
Comment: Caramel frappe is a oldie but goodie a true classic with Caramel sweetness
Name: D A
Date: 2022-09-02 01:23:21
Rating: 1
Comment: Paid full price for 2 venti PSL’s and they didn’t even fill the cups. One cup was only 2/3 full and the other was HALF EMPTY. Coffee shouldn’t be this expensive in the first place so they should at least fill the cups and give people what they pay for.
Name: T** T**
Date: 2022-08-25 21:58:32
Rating: 1
Comment: The staff does not allow the use of chairs
Name: C**** a*** C*****
Date: 2022-08-21 23:16:25
Rating: 3
Comment: No many chairs and no clean.
Name: M***** I* H***
Date: 2022-08-18 18:04:00
Rating: 5
Comment: Awesome service .
Name: C********** P******
Date: 2022-07-18 19:07:57
Rating: 5
Comment: My order of iced green tea was served with very little wait time.
Name: a***** g*****
Date: 2022-07-18 01:19:10
Rating: 1
Comment: Don’t go to this one, they don’t even look like they want to work fast. Took forever!
Name: A***** R********
Date: 2022-05-31 01:42:44
Rating: 1
Comment: I wasn’t going to make this review but it’s been so many times that this Starbucks not only takes forever to get your drink out but also fails to make the drink correctly. The worst at making sweet cream cold foam and shaken espressos. It can be so empty inside and still take forever to make your drink (I understand that there’s online orders) but it would’ve been easier to be okay with that if the drink was at least made correctly and not completely halfa**ed.
Name: S**** �****** B***
Date: 2022-01-01 20:22:13
Rating: 3
Comment: Sometimes I like this starbucks. Sometimes I dont. Today I especially wasnt pleased. I get that it gets busy, and that there are multiple orders to fulfil..but that doesnt mean to ignore a customers order. I pre-ordered my 1 DRINK..which is very quick to make..and I thought it would be done by the time I got there but it wasnt. I stood in the pickup line for like 30 min watching people who ordered after I got there get their order before I even did. I stood there being as patient as I can but I will only stand there so long before I feel like I was forgotten...and I was. I had to walk up to the counter, and ask them about my drink which they forgot about. I had to show them my receipt on my phone with the order just to prove to them I ordered a drink..Noone bothered to ask me if I had gotten my drink yet, if I had gotten help, and there was ABSOLUTELY NO COMMUNICATION BETWEEN BARISTAS. The pickup counter had about 20 drinks just sitting there, and they didnt seem to care. They just kept piling drink after drink, letting them sit there, and didnt even call out names so people can pick them up if they are there.Last time I was in, there was a barista who was very helpful..getting all the drinks out, calling names, doing what hes supposed to do sadly he wasnt working today. So my experience wasnt as easy as it should have been.
Name: O*** p*****
Date: 2021-11-30 19:38:11
Rating: 1
Comment: No wall outlets
Name: K** W*
Date: 2021-11-16 22:49:54
Rating: 5
Comment: Convenient. Right at a corner
Name: m****
Date: 2021-10-03 23:46:25
Rating: 1
Comment: Ordered the strawberry acai and it tasted terrible. they didn’t add the strawberries and the color wasn’t even right.
Name: V** C*****
Date: 2021-09-25 20:25:08
Rating: 4
Comment: We had to meet a friend who lives not far from here. Otherwise, I dont think well even come to this particular Starbucks. Service was great, coffee was as supposed to be. Not many indoor seating and no outdoor seating. Place was not as clean as other Starbucks.
Name: N*** T****
Date: 2021-09-14 16:19:20
Rating: 1
Comment: I have been a consumer for a year but honestly for two months the quality of the product has been the worst of all I ask for hot chocolate and they give me tasteless water I will not buy again here they are only stealing money
Name: S***** D*******
Date: 2021-09-01 23:06:35
Rating: 1
Comment: I ordered a grande tea with light ice. I wasnt told it can only be ordered hot, so I was given a hot tea that they would NOT ice for me. The batista had a bit on an attitude with me and I didnt appreciate that. They need to train their cashiers better.
Name: C******** S******
Date: 2021-08-02 14:49:54
Rating: 5
Comment: Always quick and reliable
Name: L*** C******
Date: 2021-06-09 17:04:43
Rating: 2
Comment: Grimey, noisy and run down, worst location Ive ever visited.
Name: T*** P***
Date: 2021-03-26 13:48:53
Rating: 5
Comment: Just moved back to the bay and had to get my fix in the morning. The reason I am writing this review because the store manager is a kind souled person. I observe he assisted what looks like someone who was less fortunate with drinks and several request for water, spoons and a tray. His kindness and soulful heart came to light as he treated her just like any customer. Really brighten up my day to see a good deed done to those who are struggling. It was not at all dehumanizing but uplifting as I see the company I support lend a helping hand to others no matter how you feel about the invisible people on the streets
Name: S***** K***
Date: 2021-02-25 04:45:33
Rating: 4
Comment: Order was ready when the app said said it would be. Prompt service. Everything handled outside of store.
Name: R*** R***
Date: 2021-01-16 02:27:42
Rating: 1
Comment: Slow workers. Messed up my drink 3 times already. I waited 30 min for my new drink and they still messed up.
Name: A****** A***
Date: 2021-01-10 19:46:53
Rating: 2
Comment: The customer service here is bad and the wait is always long
Name: M***** G****
Date: 2020-12-28 12:09:09
Rating: 5
Comment: Good costumer service and excellent coffee the flavor is the best on white chocolate mocha....
Name: D*** L****
Date: 2020-12-01 06:09:01
Rating: 3
Comment: No drive thru
Name: d*** b*****
Date: 2020-11-10 00:15:59
Rating: 5
Comment: Its like a public utility.
Name: R****** A*******
Date: 2020-10-27 00:29:12
Rating: 5
Comment: Was great with good control and safety.
Name: P*** C******
Date: 2020-10-11 22:28:21
Rating: 4
Comment: Great drinks. Seems like a lot of people know because there is always a line.
Name: O**** B********
Date: 2020-09-20 16:49:47
Rating: 1
Comment: Nothing star for this location, very very bad service and time wait is so long. I do not recommend it. 🤮🤮
Name: F**********
Date: 2020-08-19 20:26:36
Rating: 5
Comment: Hollister Starbucks and it had a drive thru. This is located in the same shopping center as Nob Hill Foods and Target. Its next to a GameSpot and Papa Murphys pizza. The drive thru for this place can get pretty long, especially right now during Covid. I would recommend ordering online and just using the walk-up pickup option. The line can get really long for the drive thru.
Name: N** N*****
Date: 2020-08-10 02:24:34
Rating: 1
Comment: I hate this place. The woman who looked like she was pregnant had a very bad attitude. I mistakenly took someone elses drink and I apologized ( Cuz same name of order). I know I was wrong, but she made me ashamed of everyone. She threw the drink into the trash and wiped the table with a very annoying attitude towards me in front of me and everyone. They looked at me and think I was weird. I was not waiting my order and I went away. I promise I never go there. BAD SERVICE.
Name: G**** W*****
Date: 2020-08-09 19:10:49
Rating: 5
Comment: Love the measures this Starbucks is taking to protect from COVID
Name: J***** B********
Date: 2020-08-05 00:29:25
Rating: 1
Comment: I never went there!
Name: D***** C
Date: 2020-08-03 17:16:39
Rating: 5
Comment: Great process n helpful
Name: B***** R****** J*****
Date: 2020-07-23 19:09:58
Rating: 4
Comment: The only negative was that they didnt accept apple pay. Other than that I would reccomend.
Name: C G
Date: 2020-06-19 17:15:38
Rating: 1
Comment: Bad customer service experience. Do not recommend this location. Female employee refused to even sell me a straw 🤷♀️. She said they were low and I can see lots of straws available.
Name: A***** A*******
Date: 2020-06-11 20:48:05
Rating: 5
Comment: Great customer service, great drinks, everyone is wearing masks, I felt safe.
Name: D*** R***
Date: 2020-01-20 14:31:10
Rating: 5
Comment: The best place to hang out when working in the area and your ahead of schedule
Name: O**** V******
Date: 2020-01-18 11:08:36
Rating: 5
Comment: Best morning coffee
Name: o**** g*****
Date: 2020-01-02 01:29:40
Rating: 5
Comment: Honestly. I just wanted to say great job to the guy working at this Starbucks on jan1st 20. If someone at Corp is reading this they should give a raise or something to this guy(bold) this guy was working so hard keeping up with the orders while the others honestly were not of much help. Seriously there was a moment while I was waiting for my drink that I just wanted to leave cause they seemed to be getting so many orders and all of them were pretty much being fulfilled by only this dude.Great job.
Name: T**** V*
Date: 2020-01-01 17:39:32
Rating: 5
Comment: This is a chain and they are known for their coffee. You can also get tea, sandwiches, salads and oastries. Prices are on the high side. Some people lingers for hours at this cafe
Name: R**** P*******
Date: 2019-12-05 02:36:40
Rating: 3
Comment: They did my 8rder wrong,
Name: K*** R*****
Date: 2019-12-01 22:02:44
Rating: 1
Comment: This is the worst Starbucks I ever had. I buy a white chocolate mocha Frappuccino, but I only get a white chocolate one, no mocha at all. When I order it, I say the name twice and all they remembered is white chocolate. This is the second time I had in this Starbucks. The first time I had this problem, I argued with them, but they persist in saying this has mocha. Come on, this is the last time.
Name: T* D*
Date: 2019-11-21 04:00:47
Rating: 5
Comment: Nice location, great customer service
Name: G******* V********* J*
Date: 2019-10-20 22:28:26
Rating: 5
Comment: Great customer service, friendly environment
Name: N****** G********
Date: 2019-10-08 00:03:41
Rating: 4
Comment: A bit short staffed but still great service.
Name: E****
Date: 2019-10-07 01:02:26
Rating: 5
Comment: Well, while sitting there (with my back turned from entrance)enjoying a pleasant sunday afternoon, I notice a loud noises from behind such as yelling and i turned and saw people gathering around a brawl - IN STARBUCKS!!! Since When ? Three guys and a woman ... Luckily, people around were letting them know how unpleasant they were behaving and had the common sense to leave . Afterwards the police came.This is at San Jose . Exciting Coffee at starbucks if youre wanting a little afternoon delight ...
Name: D***** G*****
Date: 2019-10-06 23:51:38
Rating: 5
Comment: Despite a long line forming during morning rush hours, service was quick and pleasant.
Name: A******** R********
Date: 2019-09-20 19:36:43
Rating: 3
Comment: You see people that came in after you get their drinks before you. It should be fair, first in first out. Other than drink was great.
Name: M*** A** Z*****
Date: 2019-09-14 02:44:08
Rating: 1
Comment: Unfortunately They Didnt Have Enough Staff To Cover The Amount Of Customers That Had Entered! This Is The First Time I Have Ever Waited 45 Minutes For A Frappuccino! I Finally Asked What Was The Problem They Said The Printer For The The Stickers Was Not Working? Couldnt They Still Work Around That Issue! 👎👎👎👎
Name: A*** S****
Date: 2019-09-13 21:50:05
Rating: 5
Comment: Morning team is the bestest.
Name: B****** L* M**
Date: 2019-09-12 07:01:51
Rating: 1
Comment: Whatever....I hate Starbucks......
Name: B***** D********
Date: 2019-09-10 13:05:34
Rating: 2
Comment: Not very accommodating.
Name: K***** R**********
Date: 2019-09-07 18:01:57
Rating: 1
Comment: Incredibly slow, waited 32 min for a coffee???? Really??? I wish I could give 0 stars
Name: D***** C*******
Date: 2019-09-05 02:31:51
Rating: 3
Comment: Always serve best coffee, accomodating staff, best wifi available, however its a busy place so get ready to wait for your order!!!!
Name: J*** M******
Date: 2019-08-22 07:05:27
Rating: 5
Comment: The best
Name: S****** S****
Date: 2019-08-19 20:31:03
Rating: 5
Comment: I’m here on a Monday afternoon I wanted to give a review. The present staff is super nice and the coffee is great. Keep it going, good luck.
Name: c******* m*******
Date: 2019-08-18 20:25:03
Rating: 3
Comment: Slowest service of all starbucks every time of the day hard working stuff but still too busy place try to avoid coming here
Name: A**** T***
Date: 2019-07-26 18:28:44
Rating: 5
Comment: I Love This one
Name: A**** M*****
Date: 2019-07-25 14:32:15
Rating: 5
Comment: Love the new look, even though its been like this for year. Anyways, they are always busy but they make sure to have your drink right. And thats what they did for me. Gotta love your morning coffee. #GoStarbucks
Name: J**** T*****
Date: 2019-07-23 22:01:37
Rating: 1
Comment: This is the third time waiting 20+ minutes at this Starbucks for my drink...
Name: I** M******
Date: 2019-07-14 20:26:09
Rating: 1
Comment: Slow slow slow slow service..... 10-15 minute wait times even when theyre not busy. Slow incompetent staff. Skip this one
Name: S**** R********
Date: 2019-07-10 18:36:37
Rating: 5
Comment: Passion tea with dragon fruit is so refreshing
Name: V****** L*****
Date: 2019-07-03 00:48:35
Rating: 4
Comment: Comfortable place welcoming
Name: K******* S*****
Date: 2019-06-26 03:54:25
Rating: 5
Comment: Fresh bread and good prices
Name: o***** l****
Date: 2019-06-21 02:33:25
Rating: 2
Comment: To slow i have to wait 20 minutes for my caramel
Name: A****** V*********
Date: 2019-06-16 19:09:10
Rating: 1
Comment: If I could take away stars I would. This is by far the worst Starbucks location. I was asked to wait 40 minutes for a drink. Do yourself a favor and avoid this one like the plague. There are others nearby. Youve been warned.
Name: P******* M****
Date: 2019-06-11 05:17:20
Rating: 5
Comment: The Baristas are always helpful and fast.
Name: V****** N*****
Date: 2019-05-24 04:09:38
Rating: 1
Comment: This place is very bad service. 20min wait time for a drink, workers just walk around in slow mode and not working hard. Fell sorry for the owner. Wait too long ask for refund and they don’t even refund bad place to get a coffe to start the day
Name: C**** H***** M******
Date: 2019-05-17 03:35:45
Rating: 5
Comment: Friendly, small, but nice corner to enjoy a moka frapuccino
Name: e***** c*****
Date: 2019-05-15 20:23:39
Rating: 5
Comment: Excellent & super fast service
Name: C****** G*****
Date: 2019-05-08 07:48:25
Rating: 5
Comment: There service is always top notch! Place is always clean! Service is quick! They always are welcoming with a smile
Name: H** v*
Date: 2019-05-06 12:01:53
Rating: 5
Comment: Great tasty drink with good customer service
Name: R** M***
Date: 2019-04-29 15:28:44
Rating: 1
Comment: They have mold laying out for the public. Very unsafe. Very slow service
Name: J*** H***** R*** W******
Date: 2019-04-28 08:11:33
Rating: 5
Comment: Very busy place, Always friendly.
Name: W*********
Date: 2019-04-21 20:40:50
Rating: 5
Comment: I love it the coffee and the fraps are really good you should go there my school is like really close by and the services is amazing
Name: R***** K*******
Date: 2019-04-21 19:26:15
Rating: 1
Comment: The wait times here are unacceptable. In my last 3 visits Ive had to wait 15-20 min to get my order (usually 1 drink). Everytime you see the same thing: 2 people making drinks, 1 person working the register and 1 person walking around cleaning or hiding in the back while the lines grow longer. They are never prepared for the inevitable high traffic time slots and the folks working hard making drinks clearly need more help. The management needs to wake up over there and get this location working right.
Name: M* L****** C****
Date: 2019-04-08 04:25:32
Rating: 4
Comment: It’s a coffee house with functional power outlets and tables and restrooms.
Name: E**** K***
Date: 2019-03-22 06:43:11
Rating: 5
Comment: The cashier, I think her name was Ana??, was really nice despite it being very hectic in the store and she let us know how much espresso shots were in the drink. My friend and I felt that was very helpful because whenever were buying drinks, I never think about how many shots are in it. Sorry, we wouldve tipped if we had money, but were broke high schoolers :(
Name: D***** A****
Date: 2019-03-20 22:42:26
Rating: 5
Comment: Great Starbucks location. Baristas are great and the service is quick. Robyn is such a awesome supervisor and barista. Robyn along with the other baristas are very caring.
Name: L*** P*
Date: 2019-02-20 04:23:28
Rating: 4
Comment: Good spot
Name: E********** L** R***** L*****
Date: 2019-02-09 20:34:11
Rating: 3
Comment: When I was working three years ago I always used to go to Starbucks to get me a caramel frappuccino Grande but I didnt miss it after I left my job I had to resign after 10 years but now my sons girlfriend brings me one every time shes able to come this way thats nice of her so I didnt forget about Starbucks I just have it every now and then with the help of my sons little friend
Name: C**** C****** M*****
Date: 2019-01-30 04:07:56
Rating: 4
Comment: Due to a crowded environment, drinks maybe confused . but u can always have them fix it.
Name: J**** C*****
Date: 2019-01-30 03:13:50
Rating: 5
Comment: Great drinks.
Name: A*** R*****
Date: 2019-01-29 05:04:54
Rating: 5
Comment: Excellent my coffee was delicious exactly the way I like it.
Name: t**** b*******
Date: 2019-01-25 19:29:23
Rating: 5
Comment: Could always enjoy a cup of coffee nice barristas
Name: D**** E******
Date: 2019-01-19 21:20:11
Rating: 4
Comment: Good place good coffee
Name: J****** H********
Date: 2019-01-18 20:10:25
Rating: 1
Comment: We come to Starbucks because we love the coffee. The lady at the counter not only charged me more for a coffee I didn’t ask for.... When we told her it was wrong she was not very nice about it at all. Friendliness goes a long way in customer service.
Name: R**** S******
Date: 2019-01-13 02:08:09
Rating: 1
Comment: Omg i waited 33 minutes for a coffee they kept saying mine was next then they messed up my order had to remake it Im never coming back... beyond disappointed. Worse starbucks experience ever
Name: K*****
Date: 2019-01-12 00:43:07
Rating: 4
Comment: It’s very nice since they remodeled it, the staff is polite and professional. There is only one bathroom for the whole place so it’s annoying sometimes to wait for your turn however it’s a nice and friendly place for a coffee, clean and cozy. Convenient location.
Name: V***** M*******
Date: 2019-01-11 01:45:26
Rating: 5
Comment: Starbucks is the best 8==D 💦💦
Name: S*** S******
Date: 2019-01-07 05:50:38
Rating: 5
Comment: This location is awesome one of my favorites Clean place and the staff is very friendly. I recommend this location to enjoy your favorite drink from their menu. 😉
Name: J*** A******
Date: 2019-01-06 22:10:25
Rating: 5
Comment: Very good for my day.
Name: B D
Date: 2018-12-31 15:50:20
Rating: 2
Comment: Good coffee, sometimes alittle slow. Rewards challenges dont always update on app. Customer service just gives excuses.
Name: R*** B
Date: 2018-12-15 17:56:48
Rating: 4
Comment: Just avoid the busy times, because it gets pretty crazy. Workers are friendly, and the food is good quality!
Name: G***** J******
Date: 2018-12-15 16:48:54
Rating: 5
Comment: Great service and friendly, professional and courteous staff.
Name: J******* S****
Date: 2018-11-24 20:05:44
Rating: 4
Comment: Crowded and slow. Good service but if you want something quick go to other near Starbucks
Name: B**** H******
Date: 2018-11-22 07:03:05
Rating: 5
Comment: Very fast and the coffee was what you would expect from Starbucks...the only issue I had was trying not to stop into Wingstop next door for some bomb ass wings...lol.
Name: B***** D********
Date: 2018-11-12 11:06:25
Rating: 5
Comment: The staff were kind and sevice is top notch
Name: m****** O***
Date: 2018-10-28 02:45:18
Rating: 4
Comment: Very nice place for meeting friends but very normal food with extremely expensive price
Name: V****** G*******
Date: 2018-10-26 17:07:06
Rating: 5
Comment: Nice staff. Was very busy this morning.
Name: J** L******
Date: 2018-10-23 06:27:59
Rating: 4
Comment: They made 1 drink wrong but corrected it and it was good.
Name: K***** N*******
Date: 2018-10-13 20:02:54
Rating: 5
Comment: After remodel, it seems twice bigger and cleaner than before. Jordan at cashier was nice, and the Manager wears Black apron promptly refill the bathroom on my report of empty hand soap. Ill bring more friends with confidence. Thank you!
Name: D***** O****
Date: 2018-10-08 20:57:28
Rating: 1
Comment: Very bad service last time I came here. Should have drove down the street to Berryessa...
Name: E***** x**
Date: 2018-10-07 19:39:31
Rating: 1
Comment: Always come here but had horrible customer service lately.
Name: P**** G*****
Date: 2018-09-24 21:55:54
Rating: 5
Comment: Love Starbucks! Im a good star
Name: I S*******
Date: 2018-09-21 07:53:47
Rating: 5
Comment: Nice and clean. Great drinks and pastries
Name: M****** O******
Date: 2018-09-05 16:25:13
Rating: 1
Comment: They take forever here dont waste your time
Name: A*********
Date: 2018-09-03 19:44:19
Rating: 1
Comment: I am sad to say that this Starbucks location always seems to be out of something. Whether it’s vanilla, caramel drizzle and whipped cream or ingredients to make refreshers. It’s very mind boggling how often I have seen this. The drinks also take a long time to make compared to other locations. I usually to mobile order, and more that half the time, the drink is not ready when the app says it is OR there is an empty cup on the counter with my name on it because they are out of something.
Name: H* P*****
Date: 2018-09-03 17:00:55
Rating: 3
Comment: Pike place is not good as it uses to be.
Name: A****** L*****
Date: 2018-08-29 01:48:13
Rating: 2
Comment: Dirty. Out of a lot of drinks.Noisy.
Name: W***** C*** (*******
Date: 2018-08-28 02:10:28
Rating: 5
Comment: Pretty good~
Name: b************
Date: 2018-08-04 21:42:59
Rating: 1
Comment: The service is always slow.
Name: A*** A*****
Date: 2018-07-21 05:50:40
Rating: 5
Comment: Friendly staff, clean place a few weirdos hang out there occasionally other then that its good
Name: M***** V********
Date: 2018-07-17 03:19:37
Rating: 1
Comment: I asked for venti hot cappuccino, I got venti late, milk aaaallllllll the way to the top is not a cappuccino... I asked the guy please to re make my drink, explained how and he just dump some of the coffee and put it back on the counter and never told me, heres your drink....I can take and understand when is a new person in training, but rudeness and unprofessional together, its too much. No manager around, place is dirty, they need to swipe the floors, dump the garbage in the lobby area. I might not going back to this Starbucks again. I spend 20 dollars.
Name: A*** K**
Date: 2018-07-08 22:02:27
Rating: 1
Comment: Slow service. Worst Starbucks Ive ever been.
Name: M**** R
Date: 2018-07-01 03:22:27
Rating: 3
Comment: Long lines generally a nice place
Name: M****** A****
Date: 2018-06-23 06:46:25
Rating: 4
Comment: Its a nice place to go
Name: V**** H*******
Date: 2018-05-30 05:09:43
Rating: 3
Comment: I asked and paid for a extra shot, with no whip or foam and stir the coffee. I didnt get that extra shot nor did they stir my coffee. There was foam and whipped cream on my drink. :(
Name: r**** l**
Date: 2018-05-20 20:37:56
Rating: 2
Comment: Wait too long.
Name: t***** t*****
Date: 2018-05-12 18:53:13
Rating: 1
Comment: This place was horridly slow before the remodel. Incredibly, its now worse. How can it take 15 mins to get a mobile order done?
Name: K*** Y***
Date: 2018-04-27 01:22:34
Rating: 1
Comment: Very rude staff, worst customer service,very slow service, unhygienic place.
Name: C**** R****
Date: 2018-04-10 15:22:40
Rating: 4
Comment: Fast service
Name: c********
Date: 2018-03-18 20:52:17
Rating: 3
Comment: Two employees for approximately 50 customers on a Sunday afternoon? Holy cow.
Name: J �**** P
Date: 2018-03-10 22:58:07
Rating: 1
Comment: Came in at 3pm and their restroom was trashed and out of toilet paper. The store was messy and uninviting. 3pm wasn’t even peak hours - no excuse to do a quick cleaning of the coffee shop.
Name: B***** A******
Date: 2018-02-17 00:10:29
Rating: 5
Comment: Great Starbucks I ever been to great service
Name: L***** C********
Date: 2018-02-11 23:19:00
Rating: 1
Comment: You wait 45min for your coffee the place is so dirty and bathrooms are closed because “they are dirty and we have no one to clean them” while two people are working and one is standing around. Do not recomend this location. Also no lactose free milk.
Name: S***** S**** B******
Date: 2018-02-07 23:45:06
Rating: 1
Comment: Terrible service I ordered a cappuccino via a mobile order so that I don’t have to wait and 15 mins in and they haven’t made it yet. They are extremely under staff, there should be at least 4 people in the store taking orders and making drinks, there are only 2 people. The girl who was making drinks was lousy and messy. This not the first time this happened.
Name: A H
Date: 2018-01-17 20:28:52
Rating: 3
Comment: Not one of the best Starbucks Ive visited, but it was a quick stop.Pros - you can expect the same product and taste from all same stores, prices are also similar, nice corner, and easy to find, ample free parking. Cons - it was very busy and had to wait over 10 mins to get a drink, outside seating is not recommended, noisy and dusty from the high traffic, the mall this store is in is an older and dilapidated building, could use a make over.
Name: N***** C*****
Date: 2017-12-24 16:33:20
Rating: 2
Comment: Have not been here in a while and I remember why. It is usually fast service but seems like the workers are more interested in talking to eachother and making jokes than they are trying to get the line out the door shrorter.UPDATE - After RemodelAfter the remodel that they had I assumed that somehow maybe the staff would have been well rested or had more training in being efficient but that does not seem to be the case. I was here shortly after and was in line at the register while the employee was making food. While she was doing that, which we were already waiting three minutes, another employee comes from the back and starts helping the two people behind is and gets their drink order in except for ours and forgets us. Once our orders were finally placed it still took another nine minutes to get our drinks when there was only one other person ahead of us. It seems that the remodel has made the staff worse somehow.
Name: M******* B*****
Date: 2017-08-25 00:34:24
Rating: 3
Comment: Just picked up a caramel frappacino. Customer service at the register was great, wait time less than 10 minutes. What turned me off was an employee was moping. He assisted a co worker with cups that wete being prepared for drinks but didnt wash his hands. He palmed the rim of the cup with his hands that had just been on the mop handle. I really dont think he realized what he did.
Name: D** B*
Date: 2017-08-13 01:46:10
Rating: 2
Comment: Watered down drinks. Ughhh
Name: H***** A*****
Date: 2017-08-01 02:26:16
Rating: 5
Comment: Very good service
Name: S***** A*******
Date: 2017-07-20 19:43:04
Rating: 4
Comment: Good overall 🙆
Name: S**** B******
Date: 2017-07-19 13:37:10
Rating: 4
Comment: Its a tiny place though, but cozy, and the employees are committed to their job.
Name: B** T*******
Date: 2017-06-18 16:46:21
Rating: 5
Comment: Come here every weekend, the batistas know me and what drink I like :)
Name: M***** R*****
Date: 2017-06-15 14:23:31
Rating: 5
Comment: Amazing morning team with a lot of energy and very friendly.
Name: R***** F*****
Date: 2017-06-12 05:58:27
Rating: 5
Comment: Love the people that work here,but the place is really tiny.Hard to find a seat inside, but there is additional seating outside.
Name: B****** S******
Date: 2017-04-14 02:09:37
Rating: 5
Comment: I love this place they do my frapuccinos the way I want them all the time thank you for a great job.
Name: L**** O****
Date: 2017-01-23 17:33:59
Rating: 5
Comment: They are fast,but the dont really call your name loud enough,so your dri k can sit thier for a while
Name: D****** F*****
Date: 2017-01-12 16:45:59
Rating: 5
Comment: Victoria is awesome! I love her enthusiasm, greeting customers by their names.
Name: A*** N*****
Date: 2016-10-09 08:53:36
Rating: 4
Comment: Small, sometimes massively crowded, but employees are great! They remember your name, chat you up, and finish drinks in record time! Only had a couple problems here (apparently with newbies training) out of the months Ive been coming, but they were corrected right away. Only knocking off a star for size, otherwise great.
Name: J
Date: 2016-10-05 21:41:00
Rating: 3
Comment: Nice cramped place.
Name: K*** K****
Date: 2016-09-13 15:27:06
Rating: 4
Comment: Great service. small interior.
Name: J*** V*******
Date: 2016-09-06 06:00:42
Rating: 3
Comment: Under staffed so service was slow
Name: K*********** M***********
Date: 2016-08-31 15:51:55
Rating: 5
Comment: Best Starbucks in town. The staff here are very professional. Even at times this place can get extremely busy they keep the flow going. If I could I would add another star to their accomplishment. Hands down to all their staff and management for running a Starbucks the way it should be.
Name: J******* S****
Date: 2016-08-10 00:38:22
Rating: 5
Comment: Welcoming employees, good coustomer service
Name: A***** C*****
Date: 2016-07-14 15:35:46
Rating: 5
Comment: Super busy store but baristas are friendly
Name: R***** F********
Date: 2016-07-12 07:08:24
Rating: 3
Comment: Small location and few inside seating. Customer service usually friendly
Name: E******** T****
Date: 2016-06-18 01:50:27
Rating: 4
Comment: Super busy all the time, but everyone who works there is super friendly.
Name: D*** C******
Date: 2016-06-06 14:17:56
Rating: 1
Comment: Cant understand why you would start accepting mobile orders, when your staff is already overwhelmed by walk-in orders? The line is consistently out the door. I am literally standing in line holding up the door, while more mobile orders are being taken and processed ahead of me. Isnt that like cutting in line?
Name: K*** Z
Date: 2016-05-12 15:34:56
Rating: 3
Comment: Used to be a lot faster. Now they are super slow. It takes up to 15 mins to get out even ordering from the app.They need to improve not to get worse.
Name: N*** R****
Date: 2016-02-27 16:24:40
Rating: 5
Comment: We love this Starbuck!! Vidal, our barrista was friendly. ..had a great smile at 730 am and made us the best drinks...even warmed up a cookie!
Name: D*** B****
Date: 2016-01-31 16:29:51
Rating: 4
Comment: Nice enough Starbucks but parking can hard to come by. Staff is friendly and fast. The location is really small so not a great hangout spot.
Name: J**** A*****
Date: 2016-01-10 15:09:05
Rating: 5
Comment: All the folks who work here are super friendly and efficient :) Also my 1 stop mobile order shop 5 days a week on the way to work.
Name: G***** B****
Date: 2015-11-01 20:53:38
Rating: 5
Comment: In the past year, this Starbucks has improved greatly. The staff this afternoon (11-1-15) were friendly, efficient and offered me a sample of one of the new drinks. The store is Clean as well as bathroom late afternoon time. I stop on Sunday mornings with my hiking friend and have met some nice people.
Name: I****** K***
Date: 2015-09-11 19:59:20
Rating: 5
Comment: Friendly employees . Great service ..! Thanks Tori and Patrick :)
Name: T** N*****
Date: 2014-01-24 22:12:36
Rating: 1
Comment: Came here on a Monday evening. worse service I ever had at a Starbucks!! ALL the employees here are rude! VERY rude! I ordered a nowhipped salted caramel mocha, first they run out of the salt, then they put whipcream on my order. I returned it and the barista said oh you should have told us, I said I did! The cashier girl just didnt put it down. Now they all gave me the worst attitude like Im a criminal or something!! Usually they have to make a brand new cup! this, they took the coffee back and literally just wipe out the whip and give it back to me! Very unprofessional team!I never come back ever since although I live right around the corner, Id rather go somewhere else. Avoid at all cost.
Name: A***** Z*****
Date: 2024-06-08 19:53:47
Rating: 3
Comment: I really don’t mind this location is nearby my work if i want a quick coffee but it seems like it’s a hit or miss on execution - the syrups at the bottom of a shaken iced espresso, they added cinnamon once or sometimes it barely tastes like any milk was added. Starbucks needs to pay them more or something bc it doesn’t seem like they do well unless you tip them; which isn’t my fault as the app doesn’t allow it unless it’s through my gold card which i rarely reload so that’s not cool