Peets Coffee

Address: 2255 Shattuck Ave., Berkeley, CA 94704, United States
Phone: +1 510-225-0451
Services: Service options: Delivery, Takeaway, Dine-in,
Highlights: Great coffee, Great tea selection,
Popular for: Breakfast, Solo dining, Good for working on laptop,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Offerings: Coffee, Prepared foods, Quick bite,
Dining options: Breakfast, Dessert, Seating,
Amenities: Toilets,
Atmosphere: Casual, Cosy, Trendy,
Crowd: Family friendly, Tourists, University students,
Planning: Usually a wait,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,

Category: Coffee shop, Breakfast restaurant, Cafe, Coffee roasters, Coffee store, Espresso bar, Sandwich shop, Tea house
Rating: 4.2
Site: https://peets.com/pages/store-locator?stockist-query=berkeley,%2520ca&selected=Shattuck%2520Ave
Worktime:
DayTime
Monday6 AM–6 PM
Tuesday6 AM–6 PM
Wednesday6 AM–6 PM
Thursday6 AM–6 PM
Friday6 AM–6 PM
Saturday7 AM–5 PM
Sunday7 AM–5 PM



Name: A******** S********
Date: 2024-04-18 09:25:07
Rating: 1
Comment: Rude staff
Name: M*** W*******
Date: 2024-03-11 02:38:46
Rating: 5
Comment: Great Service
Name: S***** S******
Date: 2024-03-03 19:45:44
Rating: 1
Comment: Four service people- I asked for hot water to rinse my thermus, then i asked to use the restroom to finish cleaning it. I was told only customers. How is it that I am in a coffee store asking for a rinse but Im not a customer? 4 people standing there can’t figure that out? I left. Never to return to Peets on Shattuck. Hopefully the robots that will replace these individuals aren’t programed by any of them. SAD
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Name: d**** s***************
Date: 2024-02-13 01:54:35
Rating: 5
Comment: Chill place nobody seem look people wrong way or any smart saying bad things so obviously they were really not startng little words on issues so very lay back
Name: A****** S
Date: 2024-01-21 18:04:29
Rating: 4
Comment: Friendly staff and great coffee!
Name: M**** e** L**
Date: 2024-01-18 17:07:46
Rating: 3
Comment: There are no outlets and the wifi is slow.
Name: �**
Date: 2023-11-21 07:15:18
Rating: 4
Comment: Coffee and atmosphere were great. You have to ask for the password for the restrooms at the counter.
Name: A******** K***
Date: 2023-10-16 04:00:56
Rating: 5
Comment: The air conditioner was awesome 😂
Name: F***** B********
Date: 2023-10-01 16:07:18
Rating: 2
Comment: I turned around at the door. Air conditioner ran at full power so even on an October early morning it was colder inside than outside. Then the smell of bleach that was overpowering everything hit me and then I left.
Name: B** C*******
Date: 2023-09-26 18:30:41
Rating: 1
Comment: Across the street from your biggest competitor and hust like Starbucks you dont open till 7 am.. why? On a saturday too???
Name: J**** R***
Date: 2023-09-22 20:20:09
Rating: 1
Comment: They cant seem to get drinks right lately and the manager chick is downright hostile and confrontational like whoa. Service is very very bad.
Name: s*** n*****
Date: 2023-09-17 21:10:27
Rating: 3
Comment: The coffee I ordered was okay. But the fact that they do not offer electricity outlet does not contribute to their atmosphere .
Name: O** P
Date: 2023-09-11 23:44:34
Rating: 3
Comment: Good coffee and good service, but the space is poorly organized.Bad seating arrangement, and for a coffee shop that is important. They only have 4 tables that everyone wants to sit at: the regular 1-2 person tables. Only 4 of them, while there are around 25 people there at any time and a lot of space, and most tables are taken by a single person (which is normal), so 4-8 people are sitting comfortably, the rest are stuck at the horrible hated uncomfortable “community tables” - there are two of them (one by the window, horrible), and if one person is sitting at either no one wants to sit there (of course).Also they removed all the tables by the brick wall - they should put 4 tables back there.Put small two person tables along the other window, NO ONE wants to sit with their back to the room (for everyone to look over your shoulder) facing the garbage cans outside. Cut the big table on the middle of the room into small 6 tables, and we will be happy.This used to be my favorite place. Still go there sometimes because the coffee is good, but the sitting arrangement is not good at all.
Name: R** R***
Date: 2023-08-26 18:20:05
Rating: 4
Comment: As usual, great coffee. But wow it was ridiculously cold. It couldnt have been above 60 inside
Name: M** I*****
Date: 2023-08-19 04:50:05
Rating: 3
Comment: Good drinks but not that natural as well as there were very very loud people sitting and talking but the Staff didnt do anything so it was kind of annoying. Also not a lot of seats.
Name: C****** E
Date: 2023-08-16 03:55:23
Rating: 5
Comment: Friendly, attentive service.Delicious coffee.Tables and chairs and bar seating facing big windows that look out on Shattuck Avenue.Airy and light filled.
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Name: B* Z****
Date: 2023-07-29 01:20:21
Rating: 1
Comment: Horrible customer service. This store will and should close shortly.
Name: T**** P***
Date: 2023-07-22 07:16:57
Rating: 4
Comment: Enjoyed the famous poets coffee with my favorite banana bread cake☕🍪
Name: L*
Date: 2023-07-13 03:26:00
Rating: 4
Comment: In downtown Berkeley. Just got a refresh and the space is nice and airy. Have a few tables and chairs but not really a place you want to sit and stay for a long time. Parking is tough. The staff were lovely! I appreciate them being open so early in the AM and the ease I was able to place my order and get my drink. Basically no wait!
Name: R* M*******
Date: 2023-07-12 16:24:28
Rating: 4
Comment: Coffee latte and cinnamon roll. On par, not awesome, but good. There are other choices. No outlets to charge devices.(really? In a college town?)Employees are pleasant and exemplary in the carrying out of their duties
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Name: D***** V** I*
Date: 2023-07-11 14:42:40
Rating: 1
Comment: Don’t waste your time. They need to close this location down. HORRIBLE customer service. Peet’s on Vine is the original location. If you go to Peet’s for coffee, avoid this location like the plague. The staff are extremely unfriendly, and if you are a white male, it only exemplifies the hate.
Name: F**** J*****
Date: 2023-06-11 22:35:43
Rating: 5
Comment: Clean open space, delicious white chocolate mocha, barista was super nice. Will absolutely go back.
Name: J** L*****
Date: 2023-06-10 21:59:29
Rating: 5
Comment: There is a bathroom here. (sometimes broken)
Name: P***** C*******
Date: 2023-04-26 15:51:54
Rating: 5
Comment: Peets Coffee, of course, is excellent. The only reason for four stars on atmosphere was due to the echo inside the space.
Name: N**** S
Date: 2023-04-07 19:16:00
Rating: 3
Comment: Everything is as usual except the stench of urine and the number of homeless people who grace the store.
Name: A*** M*****
Date: 2023-03-10 22:37:47
Rating: 1
Comment: I go here occasionally because it’s near my work but today while I was at the little area where they keep sugar, cream, stir sticks, etc. I saw a small woman come in who was obviously experiencing extreme poverty. She dug in the trash and pulled out an empty cup and began pouring milk from one of the little pitchers into the cup. An employee then came up, grabbed the pitcher out of her hand and told her “don’t come in here digging in the trash again”, the woman left defeated. I was heartbroken. She only wanted a little milk. A much more compassionate and reasonable approach would have been if the employee simply offered the woman a new cup of milk. Peet’s makes $2.7million dollars a day, they can afford to give the occasional cup of milk to someone so desperate that they are digging in the trash to reuse a cup.
Name: S***** L*
Date: 2023-03-09 19:33:15
Rating: 1
Comment: All sockets got covered by no plug in, cannot getting laptops charged.
Name: P*** K****** B****
Date: 2023-03-05 19:52:06
Rating: 4
Comment: This location is a ground zero space for the urban issues facing any retail outlet in Downtown Berkeley CA. Given that notice, the staff at this business is OUTSTANDING!! As a mental health advocate… this staff deserves and should receive high hazard pay. The quality of caffeine is the high quality Peets experience I have enjoyed for 20+ years. They are a model of how commerce can interact with the very realurban realities facing us in this post pandemic social rubble and growing unsheltered population. Short comings are few, but significant. INTERNET access and speed is critical for students as well as active residents. Restroom facilities open during business operating hours and ADA compliant operating entry/exit. I unequivocally advocate for the exceptional caffeine quality, as well as the exceedingly important human aspects of doing business at ground zero. Peets!!👏🏽👏🏽👏🏽
Name: J** N****
Date: 2023-02-08 21:54:51
Rating: 5
Comment: Peets coffee is consistently good and the employees are pleasant.
Name: Y*** L*
Date: 2023-01-18 21:46:55
Rating: 5
Comment: Nice place to study :)No latte art on top, but the foam is creamy# Matcha Latte 🍵
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Name: Z***** L*
Date: 2022-12-29 01:36:13
Rating: 2
Comment: Peets is one of my favorite coffee brands and I have had their k-cups for a long while. Unfortunately, I had a really bad experience visiting this store. I was asking for a small latte but I was given a large one. Human mistakes and all but you would think that a more professional way to handle this is to confirm it with the customer if anything is unclear. The cashier even asked again what I would like to order but she just missed out the size part. And why is large the default size? Caffeine drinks are always the best when the drinker is left wanting more! They also closed the restroom over an 1 hr and a half before they would close the store. Again you would expect the real professionals could at least try to help with customers problems or point them to a restroom nearby. And they didnt. In fact, the guy I talked to seemed pretty fed up with what he does. Id definitely not come back here in a long long time.
Name: S****** L* D*******
Date: 2022-10-18 18:29:39
Rating: 4
Comment: The shop was almost full and kind of loud but I found a seat. The wait was very short and the staff are excellent. Top drawer. I like the chai and breakfast sandwiches.
Name: A W
Date: 2022-09-29 16:09:58
Rating: 1
Comment: This place bad. First couple time they made Havana Frappuccino correct. After that they never put any condensed milk in there anymore. After so many times telling them. I won’t drink from them ever again!
Name: J***** A***
Date: 2022-09-10 21:19:23
Rating: 1
Comment: Bathroom closes at 2:00 apparently. Not actually terrible, but probably the worst Peet’s I’ve been at all around (not super friendly, kinda dirty, sketchy area, surprisingly bad coffee compared to other locations)
Name: E* H*****
Date: 2022-05-02 20:17:43
Rating: 5
Comment: This is a good Peets. There is plenty of table space and good coffee.
Name: A***** B********
Date: 2022-03-09 02:45:35
Rating: 4
Comment: I usually always give Peets a five Star. However, there was a new barista on duty and Im a very patient person, but the time was a lot longer, and she had to remake my drink because the temperature gauge fell inside. I think she was flustered because of the line. The manager who was present finally came out to assist and gave me my drink. I dont fault the new person as much as I do the manager, who should have been more cognizant of the line, and the young lady skills. Do better Peets, I know you can, and should have, a five star rating. Next time for sure, I hope.
Name: R***** E***
Date: 2022-03-02 01:10:18
Rating: 4
Comment: If you do not have the Peets coffee app, get it!! I have yet to meet any rude employees at Peets coffee. They are all friendly, smile on the face, pleasant atmosphere and my coffee is always the bomb!!Tip very well they deserve it!!
Name: F******* M*******
Date: 2022-02-27 22:03:28
Rating: 5
Comment: Wonderful service and the people were so kind.
Name: D**** C*******
Date: 2022-02-22 20:46:49
Rating: 5
Comment: Good coffee!
Name: P**** S
Date: 2021-10-07 16:06:30
Rating: 3
Comment: Overall friendly efficient staff. Music too loud - Cher do you believe in life after love at 8:45am no thanks. They dont care.Counter fellow forgot pastry, then did not offer to warm it. There went my one dollar tip. Another day in paradise, folks.
Name: M***** Q******
Date: 2021-09-27 02:34:08
Rating: 4
Comment: I love this place
Name: Y***** H***
Date: 2021-09-19 19:02:32
Rating: 1
Comment: Waited for 10 min without acknowledgement by 4 people staffing location...2 disappeared...1 making drinks...and cashier have aimless conversation about the marching band while a ignoring the line forming to the door
Name: C*** P*****
Date: 2021-09-02 18:54:03
Rating: 5
Comment: Tasty food.. Love their seasoned homefries.
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Name: R****** M*****
Date: 2021-09-02 00:59:22
Rating: 5
Comment: Great people, fine coffee!
Name: D***** H*****
Date: 2021-08-06 22:23:09
Rating: 5
Comment: A nice Peets coffee near downtown. Friendly staff great prices and strong coffee!
Name: J W***** T**** I*
Date: 2021-07-12 05:19:15
Rating: 5
Comment: Great!
Name: j*** s****
Date: 2021-05-26 21:59:07
Rating: 1
Comment: Peets not here.
Name: C**** J*****
Date: 2021-04-21 22:54:50
Rating: 4
Comment: Convenient, overall good services and the coffee was great as usual. I just wish they would get lids that dont leak coffee everywhere the minute you walk out the door.
Name: J****** F*******
Date: 2021-03-28 22:22:13
Rating: 4
Comment: Peets coffee has a unique flavour all to its own.
Name: T**** D*********
Date: 2021-03-01 22:17:11
Rating: 5
Comment: Excellent coffee ☕😁
Name: N*** H*****
Date: 2020-12-03 17:41:39
Rating: 5
Comment: They are always super friendly and make great drinks and food.
Name: T*** S********
Date: 2020-11-19 01:22:23
Rating: 4
Comment: Pretty well run Peet’s location
Name: C****** E******
Date: 2020-11-08 02:57:30
Rating: 5
Comment: The service was great, the coffee was wonderful, and barista was efficient.
Name: J*** H* D****
Date: 2020-10-31 22:25:54
Rating: 5
Comment: Great service
Name: R***** D******
Date: 2020-07-15 19:14:34
Rating: 5
Comment: I real nice quiet clean place
Name: M*** M******
Date: 2020-07-11 03:36:41
Rating: 5
Comment: Open again for takeout only. Get the Peetniks app and order ahead of time. Do it!
Name: J***** S******
Date: 2020-05-05 16:03:29
Rating: 5
Comment: This was my first time trying Peet’s, and I wasn’t disappointed! My coffee was good, I got it quickly, and the atmosphere in the coffee shop was such that I was able to have my meeting there, rather than relocating. Would definitely go again.
Name: D***** D****
Date: 2020-03-19 22:24:43
Rating: 5
Comment: My coffee was absolutely great as usual the guy knows me and what I want I appreciate that keep up the good work!!
Name: M*** M*******
Date: 2020-03-18 17:09:45
Rating: 5
Comment: There is no such thing as a bad Peets. Exceptional Service here!
Name: C*****
Date: 2020-03-08 22:12:23
Rating: 5
Comment: Always a good capucino
Name: T***** S****
Date: 2020-03-04 15:14:03
Rating: 5
Comment: Great people working it, fun place to people watch
Name: G***** S***** W*****
Date: 2020-02-17 19:47:04
Rating: 5
Comment: Friendly staff
Name: Z******* W***
Date: 2020-02-09 22:35:49
Rating: 5
Comment: Very nice coffee, I go sometimes.
Name: J*** M****
Date: 2020-02-07 05:22:28
Rating: 4
Comment: Convenient location down. Has a front window with seating, providing a view of people walking by. Great for people-watching.
Name: V***** G******
Date: 2020-02-06 07:15:01
Rating: 5
Comment: Ive been enjoying Peets coffee since the late 70s. Always loved the coffee and experienced excellent and friendly service. I have always had great service at this Shattuck location as well as at the 4th Street, College Ave and Fruitvale locations. I was surprised and disappointed to have a poor experience at number number of other Peets in the East Bay Area. I did give corporate the feedback and I recently tried a few other East Bay Peets locations and am happy to see and very much appreciate the improving customer service.
Name: �**
Date: 2020-02-04 20:40:13
Rating: 2
Comment: NO OUTLETS!
Name: P****** M*****
Date: 2020-01-20 03:18:09
Rating: 5
Comment: Best coffee ever
Name: B M*
Date: 2019-12-28 06:20:14
Rating: 5
Comment: Excellent coffee and service
Name: K**** Z********
Date: 2019-12-19 17:07:35
Rating: 5
Comment: I didnt expect it to work out as well as it has when they redid the interior several years ago. Now, in addition to the great coffee and baked snacks there is a natural flow to the place. Its downtown, so there is a queue sometimes forms, but they dissolve it quickly in general. Its more of a live place than many - not just a bunch of chairs with silent folk behind laptops, but friends chatting with friends, business discussions, small groups coming in to socialize briefly. A very diverse and cool crowd to go along with the excellent beverages and tasties, not to mention some of the best coffee beans probably on the planet.
Name: J******* S*********
Date: 2019-12-11 17:00:27
Rating: 4
Comment: Great seating.
Name: E*** A****
Date: 2019-11-18 23:03:22
Rating: 1
Comment: Very poor grade coffee - when dark roasted (Strong) it is VERY bitter.
Name: J***** 4*
Date: 2019-11-10 17:11:58
Rating: 5
Comment: Great staff, nice atmosphere et good coffee.
Name: V**** C************ N*********
Date: 2019-11-09 04:27:52
Rating: 4
Comment: Good ambience!
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Name: m*
Date: 2019-11-03 06:20:19
Rating: 5
Comment: Nice
Name: M****** R******
Date: 2019-10-30 00:29:11
Rating: 5
Comment: Save money! Download the app and get free coffee! Peets is always great coffee, friendly staff, and a clean shop. The only drip coffee in the area worth drinking.
Name: P***** �******** G****
Date: 2019-10-24 08:23:57
Rating: 5
Comment: Good hot brews
Name: G*** S*****
Date: 2019-09-20 06:18:36
Rating: 5
Comment: Espresso Javiva / Reward Points
Name: R****** H*****
Date: 2019-09-17 16:51:08
Rating: 5
Comment: Peets is the best! Coffee tastes real. Long line but fast service. Parking was plentiful at 8 am.
Name: A***** N***
Date: 2019-09-11 05:20:14
Rating: 5
Comment: Great place, clean and friendly staff. They were great with my young children. They allowed them to order and made their hot chocolate just right in temperature.
Name: E***** F****
Date: 2019-09-05 07:25:46
Rating: 5
Comment: Great coffee and service, as well as a cozy space to chat or work.
Name: j***** h******
Date: 2019-09-03 22:55:57
Rating: 4
Comment: Good place to bring your friends and family and your children. the coffee and their specials Thursday drinks are very good. Very reasonable prices
Name: M****** B******
Date: 2019-08-17 18:47:08
Rating: 5
Comment: Excellent coffee shopGood quality coffee free waterLovely serviceThe chain started in Berkeley before Starbucks
Name: T*** J******
Date: 2019-08-13 19:38:41
Rating: 4
Comment: Good vibe, excellent coffee.
Name: R**** F*****
Date: 2019-08-10 01:20:53
Rating: 1
Comment: Today I went in to buy morning coffee, as I have for years at Peets on Shattuck in Berkeley. I was in line waiting my turn and went to the cashier and started to order when the person ahead of me left. I started to order with eye contact from the counter person [a new person not one I knew] what I wanted. Then someone rushed up to my right with an internet order or online order. I was abruptly told by that counter person that computer orders have precedent and I most go to the back of the line--about 7 people. Which I did--waited a very long time as internet orders kept going ahead of me. I do not really understand what is happening, computer wise, as being almost 80 years of age, hard of hearing and severely disabled where the continued standing becomes painful. Why the counter people but me through a painful morning I do not know. If I was not old with all my grey hair and disabled I would have been treated better--a couple of folks Ive seen there before, and were in the line agreed. What is happening to this Peets -- a place that I really love. Ralph/////
Name: I****** P****
Date: 2019-07-11 02:30:25
Rating: 5
Comment: I love the complimentary birthday coffee I got! And the place was nice and clean and welcoming!
Name: I** L****
Date: 2019-07-09 21:35:19
Rating: 5
Comment: Excellent coffee.
Name: J**** O*****
Date: 2019-06-15 16:58:36
Rating: 4
Comment: Good coffee
Name: E*** S*******
Date: 2019-06-06 15:12:40
Rating: 5
Comment: Good coffee, seating available
Name: a***** l**
Date: 2019-05-24 01:35:30
Rating: 5
Comment: I cant believe this is my first time coming to a Peets Coffee bar !!I used to be a total SB caramel macchiato junkie, until today that is. I came to find out that SB is an offshoot of Peets. In fact, Peets used to supply their coffee to SB. IMO, Peets coffee is waaay better than SB coffee - its not bitter tasting and the caramel macchiato is at least 10X better !!Sorry SB but, Peets is much better.
Name: A***** M****
Date: 2019-05-21 22:49:50
Rating: 4
Comment: Great coffee, clean and with polite staff.
Name: A******* B****
Date: 2019-05-16 20:34:24
Rating: 5
Comment: Lifelong Peets fan.
Name: C**** M**********
Date: 2019-05-13 03:24:08
Rating: 4
Comment: I always enjoy my mocha from Peets.
Name: J*** G******
Date: 2019-05-03 21:47:25
Rating: 5
Comment: Forget Starbucks you get great coffee great customer service at this place and they dont discriminate against social status or anything else like the other Starbucks shops in the area do did I mention great coffee
Name: b*** k******
Date: 2019-05-03 16:35:44
Rating: 5
Comment: Best chain coffee 👍
Name: M***** N* S*****
Date: 2019-05-03 15:42:45
Rating: 3
Comment: Great coffee. Site needs a redesign or new location. Too crowded at the worst times, and the traffic pattern is disruptive, and no electric sockets. Find a better way to deal with bad actors regardless of whether they are perceived as homeless or mentally unfit at the moment.
Name: V*******
Date: 2019-04-23 05:17:03
Rating: 2
Comment: It is the lifeline when there is no other coffee with more character and authenticity around. They are what they are, but they are highly predictable in their products: You always know what to expect.
Name: V**
Date: 2019-04-08 20:17:44
Rating: 5
Comment: Fast efficient service.
Name: S*** S*
Date: 2019-03-31 22:41:29
Rating: 2
Comment: Slow.
Name: A****** (***********
Date: 2019-03-25 15:37:45
Rating: 5
Comment: Nice Staff too!!!
Name: k**** n****
Date: 2019-03-09 14:35:40
Rating: 5
Comment: Yummy food and espresso
Name: K** k****
Date: 2019-02-23 21:33:40
Rating: 1
Comment: The new manager is a ghetto unprofessional black women with no class or education, I had got a very bad experience at this peets coffee on shattuck in berkeley, I use to work there as well I left along with like 7 other people and There management and customer service skills are horrible and unprofessional if you can go else where, Im not giving the company anymore money, Ill pass.. Wrost location ever..
Name: O** P
Date: 2019-02-22 23:26:16
Rating: 3
Comment: Great staff: always friendly, attentive, accommodating. Good reliable coffee. (except decaf: their decaf latte is bitter/sour and tasted horrible both times when I ordered it! I usually don’t order it, so whatever... but I would order it more if they fixed it.)They run out of butter croissants by noon!!! They should stock up on them. Order twice as many!!! Otherwise, it’s a race of who gets there first. Everyone likes them and half of the time I don’t get any by the time I get there. And I don’t buy other pastry.Also they don’t have enough chairs. Each small table should have two chairs and the long one by the window should have five. And the marble counter should have 3-4. This place is very popular and gets very busy around noon.No one likes the big table in the middle, by the way. Homeless people tend to congregate there. Wish they would trade that table for three small tables. Even if there is just one homeless person at the big table, no one wants to sit there with them, of course. If the homeless person/people would sit at their own small table, we could sit at other small tables. Otherwise it’s a waste of the huge space occupied by that huge table.
Name: D**** C******
Date: 2019-02-22 18:29:05
Rating: 5
Comment: Peets is great coffee
Name: L*** D***
Date: 2019-01-15 07:08:11
Rating: 5
Comment: The main place for my caffeine fix.
Name: C R*****
Date: 2018-12-28 02:10:14
Rating: 4
Comment: Good
Name: M****** L***
Date: 2018-12-22 05:09:50
Rating: 5
Comment: Every one who works there is so nice and the drinks are amazingly made
Name: M****** W****
Date: 2018-12-02 17:52:53
Rating: 5
Comment: I love Peets. Good, strong coffee, awesome pastries and snacks (with vegan options), and the staff is always friendly and helpful.
Name: K**** K******
Date: 2018-11-17 19:45:57
Rating: 4
Comment: I love Peets. This location in particular was nice and roomy inside. Tables inside and outside. They had a range of merchandise (cups/mugs/shirts/hats) as well as take home coffee beans, tea, etc. Not super friendly staff, but it wasnt bad customer service by any means.
Name: E***** G*****
Date: 2018-10-22 12:47:27
Rating: 5
Comment: The best coffee!
Name: �*
Date: 2018-10-03 06:05:51
Rating: 3
Comment: Peets has great beans and brews awesome coffee, unfortunately its employees are mean and really dont care about customers.
Name: E****** F***** H*****
Date: 2018-06-25 00:36:47
Rating: 5
Comment: Always fast and friendly service! I stop her on my way to work or on my morning breaks. My drinks here are great and I’ll continue to purchase my coffee from this location
Name: J**** B****
Date: 2018-06-20 21:47:32
Rating: 5
Comment: Wonderful as always.
Name: F**** D******
Date: 2018-06-11 15:35:57
Rating: 5
Comment: Nice and cozy with friendly staff.
Name: R**** S*******
Date: 2018-05-28 19:03:16
Rating: 3
Comment: Nice location. Quick service. I did notice that the place has covered all the power outlets. I assume its an attempt to keep people from staying too long on their laptops. I just needed to get me email when I noticed and my laptop had little battery left. Will keep this in mind in the future. The Starbucks nearby has power access for customers, btw.
Name: C******** P******
Date: 2018-05-26 16:03:25
Rating: 5
Comment: Great coffee, friendly staff!
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Name: Y**** K***
Date: 2018-04-17 13:44:24
Rating: 4
Comment: Very hectic or completely quiet place. Kind of disorganized staff at my last visit. Not the worst however
Name: A******** B*****
Date: 2018-03-10 20:28:03
Rating: 5
Comment: Love
Name: G***** P****
Date: 2018-03-05 20:52:17
Rating: 4
Comment: Drinking coffee was okay
Name: L*** G****
Date: 2018-03-03 19:06:38
Rating: 3
Comment: This location can be somewhat crowded or almost completely empty it really varies throughout the day and youll never be able to predict which one is which as a blind person I find it difficult to make my way to the counter to purchase. They have a lot of product stacked up and it interferes with navigating and the lineup at times
Name: v***** a******
Date: 2018-01-20 03:15:46
Rating: 5
Comment: Far out coffee, for my taste, way better than Starbucks
Name: M******* C****
Date: 2017-12-23 23:47:33
Rating: 4
Comment: Just a warning - there don’t seem to be any outlets in the entire cafe, which means it’s not a great place to work on a laptop
Name: M*** S******
Date: 2017-12-23 01:13:17
Rating: 5
Comment: There now im a regular here thanks
Name: V*** G******
Date: 2017-12-15 04:50:21
Rating: 4
Comment: Better now that the crew is older and more experienced.
Name: K***** W***
Date: 2017-12-14 19:21:19
Rating: 3
Comment: Good coffee!
Name: C**** S*******
Date: 2017-12-02 05:38:00
Rating: 3
Comment: No A/C
Name: P****** S****
Date: 2017-11-29 17:51:03
Rating: 5
Comment: Service with a 😃
Name: E**** B******
Date: 2017-11-09 04:40:36
Rating: 5
Comment: Great people and super warm inside
Name: J****** A*****
Date: 2017-10-26 17:05:25
Rating: 5
Comment: A Nice place for coffee:).
Name: I**** A********
Date: 2017-10-18 14:02:43
Rating: 5
Comment: I love the coffee here as well as the customer service.
Name: K******* T*****
Date: 2017-10-18 03:01:13
Rating: 5
Comment: I like this Peets. Friendly staff and restroom access for customers. The coffee joint on Center and Shattuck gave me hard time after $pending 10 buck$ there...really? Peets tea just tastes better...restroom or no.
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Name: L**** T***
Date: 2017-10-12 14:23:33
Rating: 3
Comment: Peets has lost its emphasis on customer service since they were bought out.
Name: A*** S******
Date: 2017-10-06 17:07:55
Rating: 1
Comment: Terrible staff regularly forgets to make basic coffee
Name: S****** L***
Date: 2017-10-01 01:39:34
Rating: 5
Comment: Hooray for long tables and outlets!
Name: p******* s**
Date: 2017-09-28 01:05:27
Rating: 4
Comment: Decent
Name: m****** b****
Date: 2017-09-21 14:12:45
Rating: 3
Comment: Peets coffee is tasty, as is their food. The service at this location can be very slow.... Plus they give you a lot of room in your coffee (like 2-3).
Name: D**** R******
Date: 2017-09-17 18:55:41
Rating: 5
Comment: Love there coffee
Name: M***** L*
Date: 2017-09-02 17:04:31
Rating: 3
Comment: Coffee seems overly roasted and staff couldnt manage their queue. Otherwise its a good franchise.
Name: Y*** L*
Date: 2017-09-02 16:09:36
Rating: 2
Comment: Surrounded by smelly people. dont feel safe to go near it.
Name: G**** J******
Date: 2017-08-27 09:08:52
Rating: 2
Comment: This Peets on Webster in Alameda is terrible. My order is prepared incorrectly 80 percent of the time
Name: C**** T*******
Date: 2017-08-26 02:28:54
Rating: 4
Comment: Always good coffee and anytime in Berkeley things are fun. Good atmosphere.
Name: L******* D******
Date: 2017-08-24 19:45:06
Rating: 5
Comment: One of the older Peets coffee spots in Berkeley and recently renovated. Great espresso-based drinks and dark roasts.
Name: S****** N****** S******
Date: 2017-08-12 16:34:48
Rating: 5
Comment: No issues at all. Servers were efficient and friendly and the environment is great.
Name: J****** M*******
Date: 2017-08-11 16:30:25
Rating: 1
Comment: Homeless Shelter: The spot is plagued with street transients that use the environment without buying anything. It is very uncomfortable unless you like to be hassled.
Name: J*** C****
Date: 2017-07-31 21:18:00
Rating: 5
Comment: Cool
Name: C**** G*******
Date: 2017-07-31 13:43:55
Rating: 4
Comment: Great place to sit and drink and talk. Good snack options. Good teas and coffees. Great service.
Name: A*** L*******
Date: 2017-07-19 15:36:56
Rating: 4
Comment: Good location
Name: I**** A*****
Date: 2017-07-18 16:24:54
Rating: 5
Comment: Amazing place to start a long day
Name: D**** H******
Date: 2017-07-14 15:41:31
Rating: 5
Comment: Quick friendly service!
Name: E**** M*****
Date: 2017-07-09 19:09:34
Rating: 5
Comment: Very much like the atmosphere
Name: S********** M*******
Date: 2017-06-27 21:56:19
Rating: 5
Comment: Best American coffee i ever had !
Name: N***** G
Date: 2017-06-18 02:11:22
Rating: 5
Comment: Clean and quiet
Name: M****** M********
Date: 2017-06-09 00:29:51
Rating: 5
Comment: Well-kept, clean, with friendly staff and service. The drinks and breakfast pastries were on point!My girlfriend and I came here to fuel up before commuting to the city. Its conveniently across the street from the BART Center St entrance, and Im sure itll be even more convenient when the new entrance opens up later this year.I got the morning glory muffin per the cashiers recommendation. Even though it was one of the uglier items on display, it was moist, sweet, delicious, and filling. It really did taste like carrot cake. :DTo drink, I got the caramel javiva blend. It was sweet and decadent, expertly topped with whipped cream and drizzled with extra caramel. It definitely gave me the morning boost I was looking for, all while satisfying my sweet tooth.
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Name: M*** J********
Date: 2017-05-28 18:39:02
Rating: 5
Comment: Cool cozy place
Name: T*** M*********
Date: 2017-04-27 12:20:15
Rating: 4
Comment: The coffee and service here is really good.
Name: J**** R***
Date: 2017-04-07 20:10:48
Rating: 5
Comment: The young man who waited on me was so present. I felt seen and valued. That is quite rare now days.
Name: J*** B******
Date: 2017-03-08 08:30:23
Rating: 3
Comment: Another Peets
Name: j**** I*****
Date: 2017-02-17 04:30:34
Rating: 1
Comment: I ordered medium late It was tasteless and cold!!! Bad experience...Never go there again
Name: C******** G****
Date: 2017-02-13 16:56:09
Rating: 5
Comment: Great variety of coffee roasts. Fresh ground. The original peets.
Name: J***** L****
Date: 2017-02-10 21:44:02
Rating: 5
Comment: Best coffee in berkeley
Name: J******* L**
Date: 2017-01-16 23:49:06
Rating: 1
Comment: Staff and service here can be rude. Whats the deal?
Name: E**** H****
Date: 2017-01-14 16:47:28
Rating: 5
Comment: Customer service is great
Name: S*********** R**********
Date: 2016-11-30 22:52:31
Rating: 1
Comment: I watched the manager kick out a guy who had BOUGHT A FREAKING COFFEE and was quietly drinking it because he had been there 45 minutes. The restaurant was only 1/4 full, if that. I stayed longer than 45 minutes and didnt get a peep, I guess because I didnt have a beard or a backpack. This place sucks.
Name: B**** A********
Date: 2016-11-29 21:46:22
Rating: 5
Comment: Coffee
Name: k**** B****** S******
Date: 2016-11-27 04:43:54
Rating: 5
Comment: Good coffee and great staff...
Name: E***** G**
Date: 2016-11-01 16:33:38
Rating: 5
Comment: I love Peets so Im biased.
Name: D**
Date: 2016-10-31 15:04:57
Rating: 5
Comment: Love me some Peets
Name: S***** A***
Date: 2016-09-19 21:59:38
Rating: 3
Comment: Liked the place but it wasnt clean and so how there was a specific stink. Also restroom wasnt clean
Name: M***** M*****
Date: 2016-09-07 18:55:23
Rating: 4
Comment: Nice place, close to the library so it could be good for studying. The window seats are nice and good for people watching
Name: S****** B*****
Date: 2016-08-03 06:29:47
Rating: 5
Comment: Good amount of seating, very pleasant to be in since they have redone it. A standard, quality Peets.
Name: V***** M*****
Date: 2016-07-09 17:36:12
Rating: 5
Comment: Quick service. I would recommend a Mango sunrise
Name: N**** A********
Date: 2016-06-26 13:44:14
Rating: 4
Comment: Best espresso. No parking. Getting expensive!
Name: J**** H*****
Date: 2016-03-30 16:39:29
Rating: 4
Comment: Quick and friendly service, clean. Parking is difficult and expensive.
Name: D**** C*******
Date: 2016-03-23 05:29:22
Rating: 3
Comment: Little seating
Name: S*** S*******
Date: 2016-02-27 04:42:56
Rating: 4
Comment: This Peets has become one of my regular stops. Its on my walk from BART to my office and usually has friendly staff but that seemed to suffer a bit over the summer. Im hoping that some, or at least one, of my favorites will come back now that Cal is starting up for the fall term.They make a good cappuccino, not great, but much better than is found across the street at the $B. Like most Peets they just cant seem to get a solid foam on the drink, but its still better than what I do at home so why am I complaining?I actually like some of the food offerings they have, the cold lentil salad has become one of my favorites and I will get one from time to time just to put in the fridge at work in case I forget to bring lunch and dont want to go out.This part of town has a lot of transients, not specific to Peets but I do understand why they have to keep the bathroom locked. A few months ago people could borrow a key and get in and it never seemed clean, its better now that theyve moved to the code.
Name: B**** F******
Date: 2016-02-25 19:08:01
Rating: 4
Comment: Great Peets location and very friendly workers. It can however get very crowded.
Name: J***** B*****
Date: 2016-02-20 22:44:59
Rating: 3
Comment: A Peets is a Peets is a Peets.....
Name: T**** H****
Date: 2016-02-13 04:37:19
Rating: 5
Comment: Great place to study and people watch. Good quality coffee too!
Name: J** B***
Date: 2015-12-11 16:28:58
Rating: 4
Comment: Conveniently located right next to the water. Be sure to ask for a ceramic cup if youd like to sit and enjoy for a while, itll stay warmer longer. Especially when its cold out.
Name: H******** A** b*****
Date: 2015-06-16 22:37:38
Rating: 4
Comment: Closed and store gutted (completely empty) as of June 16th. Being replaced with a cold brew coffee place. The Downtown Berkeley BART Peets changed concepts two weeks ago to a place called scooters (coffee is light and terrible).Pulling out of two locations in DT Berkeley in same month? Is there a plan here?
Name: R***** D*****
Date: 2015-04-25 17:04:32
Rating: 5
Comment: You know whether they are street people or alaskan people or city people. Theyre all people. Whats wrong with you guys?. Whats your freedom and whats ours? Talk to them. I gaurentee theyre all good folks with a different culture. Freedom
Name: R**** F*****
Date: 2015-03-04 15:33:10
Rating: 1
Comment: Be very careful when walking to this location. About 20 street people always gather around this store. When I last went there one of their pit bulls lunged at me. I was within inches for being a mauled victim. I am74 and handicapped also, but and this place is very dangerous for anyone to go to. It is a matter of time before someone gets hurt or MAULED AT PEETS. I told the kids working the counter at Peet;s and they did not seem to care. Berkeley is becoming one big homeless camp. The same group, with dogs, were camping on the handicap walk way at post office a few afternoons later. In fear I did my mailing in Albany.
Name: A***** R***
Date: 2014-12-04 14:58:01
Rating: 1
Comment: Excellent
Name: H**** H****
Date: 2014-11-02 18:57:53
Rating: 2
Comment: Hard to find seating as this place is popular, often by street transients from the street, which do sometimes harass customers.The Internet is broken at this location. It has never been fixed, and staff incapable, clueless, and powerless to do anything.
Name: P*** M*****
Date: 2013-01-23 17:01:21
Rating: 4
Comment: Boycott Peets! Its become just like Starbucks only with worse working conditions. FWIW, this is not the original (thats on Walnut Square), but all their stores look the same. If you want to read more there were a couple of stories in the East Bay Express. One was called something like how Peets starbucked itself. The other was about how the owner sold the chain to a private equity investor. Alfred Peet much be turning in his grave.
Name: C**** J*****
Date: 2012-11-28 18:37:45
Rating: 4
Comment: I went in to the Shattuck Ave. Berkeley today to buy a round of coffees and one person wanted a hot water. I was fully willing to pay the $1 they want to charge for the cup for the hot water, thats ridiculous considering there are laws saying water is free but I have no problem paying $1 for a 2cent cup, even after buying a round of coffees more than making up for any profit they might lose on the water cup.What pushed it all over the edge was an assistant?manager (with passive aggressiveness and taking her job way too seriousness going on.. but hey weve all been there) named LIZZ who actually went out of her way to walk up to me and tell me I was taking too many SUGAR packets (I counted and it was 8). I told her that they were for all the drinks I just bought and that this was ridiculous and asked to speak to the manager. She said she was the manager, then when I asked her her name and how to reach corporate she quickly divulged she wast actually the manager, who was really in back and busy...At that point she was angry even though I was nothing but nice and professional in my words AND my inflection. Im a very easy person to get along with and I avoid confrontation.THEN, She had no right to then tell me that I might as well just not come back to the store... which she recanted when I mentioned how much I spent there a month and/or how many of my coworkers would probably switch to Starbucks once I told them my experience and/or mentioning Yelp, Yahoo Locals, and the half a dozen other websites I am going to paste this in to.If you want to avoid extremely rude, strangely entitled, and just plain horrible to their customers come to Peets on Shatttuck... otherwise go to Starbucks or any other Peets (as I generally respect their company). As far as Lizz goes... she just cost your store a lot of money and I am willing to bet that she does it a lot.
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